Senior Principal Pharmacist, Changi General Hospital; Singapore

Yasmin Ng is a Senior Principal Pharmacist at Changi General Hospital (CGH), currently seconded to Group Pharmacy, SingHealth. In her current role, she serves as the pharmacy domain lead for the Epic electronic medical record (EMR) implementation, where she is responsible for resource planning, leading change management and fostering cross-institution collaboration to standardise pharmacy workflows within the SingHealth cluster.

From September 2021 to January 2024, Yasmin was a Senior Improvement Specialist with the National Improvement Unit. Under the National Diabetes Collaborative, she managed SingHealth quality improvement initiatives, notably serving as the improvement advisor for the SGH-NKF CLEAR & BLAST project. This project focused on preventing occluded tunneled hemodialysis catheters (THC) and upskilling community nurses to perform unblocking of THC to reduce hospital admissions, and has since been successfully scaled to other community dialysis centres.

Between 2013 and August 2021, Yasmin co-chaired the CGH Medication Safety Committee and led key initiatives such as optimising smart pump drug libraries, launching the “Good Catch” error reporting programme, and co-developing barcode-assisted medication preparation application with nursing. In 2021, she led a multidisciplinary team that received the SingHealth Family Target Zero Harm Team Award. Her innovations were further recognized with the SingHealth Allied Health Innovative Practice Award for inventing the Syringe Brake, a patented dosage flow restrictor to prevent bolus administration errors, and the Allied Health Professionals (AHP) Safety Advocator Award.

An advocate for Just Culture, Yasmin is certified in the IHI Improvement Advisor Programme and is a trained Change Leader and Oro® 2.0 facilitator.