KK Women’s and Children’s Hospital; Singapore

Ms Pang is a Registered Nurse, specialised in Critical Care Nursing, she headed Quality, Safety and Risk Management for more than 13 years before moving to her current role as the Director for Special Projects.

She initiated the Safety and Reliability- Target Zero Harm Program in 2014 and is instrumental in the establishment Patient Safety Network, Speaking Up for Safety, and Promote Professional Accountability and Civility.

Ms Pang is also a Certified Enterprise Risk Manager and Institution Risk Officer since 2013, was appointed as Chief Risk Officer from 2017 to April 2023. She has initiated the Enterprise Risk Management (ERM) program in KKH in September 2011 and has successfully incorporated ERM as part of the operational practices throughout the hospital within 3 years of the roll out.

At the cluster level, she was appointed as the Deputy Group Director of the Institute for Patient Safety and Quality (IPSQ), SingHealth DukeNUS for 2 terms. Within her tenure, she co-convened the TeamSPEAKTM and TeamCHOICETM (Just Culture) programmes. She is also the Principal Faculty for Clinical Governance and Risk for the Graduate Certificate, Diploma and Master Programmes conferred by NUS, and Honorary Senior Faculty in IPSQ. She is contributory to the initiation of Career Progression track for staff who are passionate in specializing in the field of Patient, Safety and Quality.

At the national level, Ms. Pang was a faculty to Singapore Healthcare Improvement Network (SHINe) and Consultant for National Improvement Network, MOH. Given her extensive clinical experience in quality, and risk management she also contributes her expertise as Clinical Lead in the National Facility Management and Safety Workgroup.

Under the Regional Collaborative Training Programmes, Ms Pang led and conducted the Quality Improvement Train-the-trainer Workshop in India, Patient Safety and Quality Management Master Trainers Program for Myanmar, and Healthcare Leadership & Clinical Governance Project in Malaysia.