Friday 15 August 2025 | 08:05-09:00 

This is a sharing by iXchange, which is one of the leading third-party administrator (TPA) in Singapore on how they have played a role in strategic alignment between payors, providers and patients to achieve care quality, cost efficiency, and patient experience.

In an increasingly complex healthcare environment which is often marked by conflict rather than collaboration, iXchange demonstrates how thoughtful collaboration can lead to cost-effective, clinically appropriate, and patient-centered care. By bridging operational gaps between insurers and healthcare providers, iXchange ensures smoother claims management, greater transparency, and improved care coordination. The result is a more efficient, collaborative healthcare ecosystem that aligns stakeholder goals for long-term sustainability.

This session will showcase the outcomes, challenges, and valuable lessons from iXchange’s implementation journey. Participants will gain valuable insights into how this unique TPA model can serve as a viable blueprint for sustainable healthcare delivery in a complex ecosystem.

Join us to discover how iXchange’s integrated approach delivers value across the healthcare continuum – creating a more balanced and resilient healthcare system.

Jeffrey Law IHH Healthcare; Singapore
Loh Chek Chai iXchange; Singapore