Watch the recordings of the keynotes from Singapore - no registration needed!
Keynote 1: Rethinking Quality Improvement (QI): The role of innovation and technology
Speaker: Dr. Steve Davis President & CEO, Cincinnati Children’s; USA
The keynote will contribute to discussions on how AI and automation can enhance efficiency and reduce frontline worker burdens, rather than add complexity. Topics will include:
- The concept of “AI for QI”—leveraging artificial intelligence for quality improvement.
- Case studies from Cincinnati Children’s Hospital, including AI-powered ambient dictation to reduce administrative workload and AI-driven patient communication tools.
- Technology partnerships, such as Dell’s work on digital human interactions to enhance patient care.
We will examine how public healthcare can collaborate with private industries to drive meaningful change. With tech giants like Amazon and Microsoft expanding into healthcare, traditional healthcare institutions must explore innovative partnerships to improve patient experience and maintain competitive advantages.
Keynote 2: Leadership Reflections – Growth from Challenges
Speaker: Professor Ivy Ng Senior Advisor, SingHealth Board; Singapore
Keynote 3: Quality Transformation at Scale: Lessons from America's Largest Health Systems
Speaker: Dr. Jonathan Perlin President and CEO, Joint Commission International; USA
This keynote will explore how data-driven strategies can enhance workforce competency to drive better patient outcomes and foster high-reliability organisations.
Keynote 4: It’s up to us! Taking the power for change
Speaker: Professor Helen Bevan OBE Professor of Practice in Health and Care Improvement, Warwick Business School and, Senior Fellow, Institute for Healthcare Improvement (IHI); England
The philosopher Bertrand Russell defined power as “the ability to produce intended effects and achieve goals”. Everyone who wants to improve health or create better care with and for patients, has to address issues of power. In this inspiring keynote, we’ll explore the powerful truth that everyone, regardless of role, background, or experience, can take the power for change.
Through real-world stories, practical strategies, and a call to action, this talk will empower you to recognise your unique ability to influence your environment, your team, and your community. Whether you’re on working at the point of care, behind the scenes, or in a formal leadership role, you’ll discover how small actions can spark big shifts, and how collective momentum begins with small groups of people building power for change through shared purpose.
It is up to us to shape and deliver the future we want to see.
Keynote 5: A common thread - Driving sustainable improvement for lasting impact
Speaker: Maureen Bisognano President Emerita and Senior Fellow, Institute for Healthcare Improvement (IHI); USA
In a time of rapidly evolving healthcare challenges, sustainable quality depends on balancing patient-centered care, innovation, and system efficiency.
This keynote will focus on:
- Embedding sustainability into quality improvement—ensuring that healthcare systems not only enhance patient outcomes but also optimise resource use and minimise inefficiencies
- How can we help healthcare leaders create resilient, cost-effective, and high-quality care models that withstand growing global challenges?
- Emphasising the importance of empowering leadership and collaboration
- By fostering a culture of shared responsibility, healthcare organisations can ensure that quality improvements are not just impactful, but enduring
- Providing actionable insights and strategies to help healthcare professionals shape the future of sustainable, high-quality care in an ever-evolving landscape
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