Professor of Healthcare Management and Head of the Department for Health and Economy, University for Continuing Education Krems; Austria / Aneurin Bevan University Health Board; Wales

Dr Doris Behrens is currently Professor of Healthcare Management and Head of the Department for Health and Economy at Austria’s University for Continuing Education Krems. Since the end of the first covid wave, Doris serves additionally as Principal Epidemiologist at Aneurin Bevan University Health Board, Wales, UK. When working as a mathematical modeller and Innovation lead in the British NHS (2015-2020), Doris became interested in Quality Improvement and was, among others, awarded an NHS Wales Award in Patient Safety for the learning produced by her extended IHI Improvement Advisor project on reducing pressure ulcers. Relying on Design Thinking principles, people and their behaviours are at the heart of Doris’s work – no matter whether the context is a mathematical model, a QI initiative or a data-heavy presentation.