C1: ‘Pecha Kucha Panel: Our individual hopes for improving the human experience in health and care…’


Thursday 11 April 2024 | 15:00-16:00


Format: Presentation
Stream: People
Content filters: n/a


This session will be bringing the voices of lived and learnt experience alongside those who have both.


A lively session co-hosted by Cristina Serrão, NHS England National Lived Experience Ambassador and Richard Corder, Vice President Healthcare Strategy, Press Ganey.


Cristina Serrão NHS England National Lived Experience Ambassador, England


Richard Corder Vice President Healthcare Strategy, Press Ganey.


Forzana Nasir Lived Experience Partner, England


Helen Lee Experience of Care Lead, NHS England


Louise Patmore System Change Lead, Changing Futures, West Sussex


Scott Ballard-Ridley Lived Experience Partner, NHS England


Serena Simon Director of Communities, Westminster City Council


Pedro Delgado Head of Europe and Latin America Regions, Institute for Healthcare Improvement (IHI)