Sunday 5 July 2020 | 15:00-16:00

Stream: Leadership and Culture for Change

Relevant for: Everyone

Format: Workshop

This session will highlight the publication Leading a Culture of Safety: A Blueprint for Success. Participants will gain an understanding of the foundational importance of organizational culture and leadership commitment in building that culture. Leaders at all levels will learn to identify characteristics of a culture of safety and will discuss best practices to build and sustain a culture of safety in their organization. This session will be supplemented by practical tools and recommendations for improvement, applicable for those at all stages of their culture journey.

Jessica Behrhorst, Institute for Healthcare Improvement (IHI); USA