Thursday 7 November | 11:05-12:05

Session format: Presentation

Stream: People

 

Part 1: Improving healthcare experiences of Aboriginal and/or Torres Strait Islander in private hospitals

Accurate and relevant measurement of patients’ experiences plays a critical role in quality improvement.

We will describe a co-designed study in the private health sector which used Aboriginal and Torres Strait Islander research principles and methods to understand the feasibility of routine use of Yarning and cultural safety survey questions.

The presenters will outline strategies that resulted in strong engagement of Aboriginal and Torres Strait Islander patients and how it reflects the culturally bound nature of healthcare.

Consumers were involved in all aspects of the study and enriched the work immeasurably. One of the consumers will speak about her experiences as a member of the project Steering Committee.

Melinda Jolly St Vincent’s Private Hospital Sydney; Australia

Part 2: Healthy new communities- equity-based population health approach to improving health outcomes

Addressing disparities in population health outcomes between disadvantaged and underserved populations and advantaged populations is a major challenge for achieving healthy equity.

The Healthy New Communities (HNC) program team will describe how general population level approaches to prevention have failed to reduce the disparities in health outcomes between the disadvantaged and advantaged populations in Queensland, particularly culturally and linguistic diverse communities who have twice the rate of potentially preventable hospitalisation.

The team led by lived experience public health professionals will share their innovative and effective equity-based model to address disparities in health outcomes and impact of the social determinants of health. A true community partnership model will be showcased.

Edwin Lubari and Brooke Hutchison Metro South Hospital and Health Service; Australia