Thursday 7 November | 13:05-14:35

Session format: Presentation

Stream: Leading and change

 

Part 1: Radical inclusion: a clinician-consumer co-design research internship program at redcliffe hospital

Delivering exceptional health outcomes requires innovative research where people are the genuine centre of the approach.

At Redcliffe Hospital, we underpinned our Research Internship Program with co-design methodology. We sought diverse lived experiences and perspectives from people within our communities, understanding their perspectives play an important role in determining their health outcomes.

With this is mind, the research internship program comprised consumers and healthcare professionals working together on shared research needs important to them over a 10-month journey. This approach enabled research intern teams build research capacity with curiosity.

The embedded co-design methodology will be presented along with the unique and highly relevant projects that emerged.

Jacqueline Peet University of the Sunshine Coast; Australia

 

Part 2: Building a winning team- consumers partnering in healthcare organisations

Consumer engagement in healthcare is like assembling a winning sports team.  Just as a coach relies on input from every player to develop game winning strategies, healthcare organisations need the active participation of consumers to ensure successful outcomes.

But what is the best way to do this, and how can consumers be included and valued as integral members of the team? 

During this session:

• We’ll explore qualitative research findings from interviews with consumers partnering with a not-for-profit hospital organisation. 


• We’ll explore the barriers and enablers to impactful consumer partnerships. 


• We’ll uncover strategies to support consumers to join our healthcare team, and together score goals in patient safety and care delivery.

Lauren Lawlor Epworth HealthCare; Australia

 

Part 3: Primary Healthcare network session

Session details to follow.