S19: Building a sustainable healthcare workforce: collaborative solutions for the future


Friday 8 November | 13:05-14:35


Session format: Presentation


Stream: Leading


 


Part 1: Healing healthcare together: rebuilding the workforce and shaping the future of healthcare


The current healthcare workforce shortage and the issues around recruitment and retention are at a crisis point globally.


The loss of leaders and experienced clinicians is tragic and will continue to have a negative effect on health services and the community.


Numerous programs have been developed within health services and professional bodies. Investing in healthcare workers through co-design with workers and consumers is vital to sustaining the healthcare workforce for future generations.


The Experience Team in the NSW Health Ministry supports healthcare workers and consumers by implementing various successful wellbeing programs including Schwartz Rounds state-wide.


Anne Marie Hadley NSW Health; Australia


 


Part 2: Know to grow: improvement through self-assessment and learning


Improvement through learning is not new in clinical governance however as demands rise in Australian healthcare a re-emphasis on the Learning Health System is critical.


At Safer Care Victoria, we revised our Clinical Governance Framework and used this opportunity to create a novel maturity assessment model for healthcare leaders and managers. Through self-assessment and case studies they can identify how mature their systems are, learn what great looks like and use a mechanism for continual monitoring and improvement.


We want to share the journey of how this model evolved and how it can help health services improve their quality and safety systems, through learning rather than relying solely on compliance.


Paul Eleftheriou Safer Care Victoria; Australia
Louise McKinlay Safer Care Victoria; Australia


 


Part 3: Supporting hospitals to implement effective, high quality, value-based genomic care


Genomic medicine utilises genetic information to enhance healthcare decision-making, with a strong and expanding evidence base across numerous clinical specialties. As the role of genomics expands over the next two decades, hospitals will need effective clinical governance systems to ensure safe and value-based care. Despite national guidance, a recent review found a lack of frameworks for genomic implementation at the hospital level. To address this, we conducted a co-design process with hospital leaders to create tools to assess hospital genomic governance maturity and set local priorities. Useability testing across hospitals serving nearly 50% of Victoria revealed that while the content was valuable, it needed better presentation. This led to the development of the “Genomics and Your Hospital” toolkit, which offers interlinked resources for hospitals to adopt a comprehensive approach to safely and effectively implementing genomic care. The toolkit’s near-final version will be showcased, facilitating informed decision-making in this evolving field.


Cate Kelly Melbourne Genomics Health Alliance; Australia
Clara Gaff Melbourne Genomics Health Alliance; Australia