Institute for Healthcare Improvement (IHI); Asia Pacific

Kate Bones, MSW is Director and Improvement Advisor with the Institute for Healthcare Improvement (IHI). In her role, Kate advises and teaches on the application of improvement methods and serves as a member of IHI’s Improvement Science and Methods team which stewards IHI’s methods for the organisation. Kate has worked in health care improvement for over 20 years. Her first tenure with IHI was from 2000-2013 during which Kate was involved in Collaborative improvement programs in chronic disease management, primary care, and transitions of care. In later years, Kate worked across primary care, acute care, and mental health services to lead quality programs and apply improvement methods to achieve results. It was during this period that Kate moved with her family to New Zealand where she served as teaching faculty with the Ko Awatea Centre for Innovation and Improvement and the NZ Health Quality and Safety Commission, returning to IHI in 2021. Kate has her Master of Social Work from Boston College and spent her early years working with consumers of mental health services.