Thursday 7 November | 15:15-16:15

Session format: Presentation

Stream: People

Part 1: “Improving VTE prophylaxis – the clot thickens” 

This project aimed to improve VTE prophylaxis (VTEp) prescribing practices to reduce the risk of VTE development in hospitalized patients. A comprehensive dashboard was developed to provide a holistic view of VTEp prescribing across the hospital. Targeted interventions were conducted with clinicians to advise on individual patient VTEp management. Real-time feedback was provided to facilitate continuous improvement. The project successfully increased VTEp management rates and decreased hospital-acquired VTE complications. The VTEp dashboard model represents an innovative approach to enhancing patient safety and could be adapted by other healthcare organizations.

Stephen Perks Townsville University Hospital, Australia

Part 2: More than mLs: Consumer engagement in the postpartum Haemorrhage collaborative 

Shifting Mindsets to Improve Outcomes By moving away from the traditional model where clinicians dictate what constitutes a successful outcome, we can work collaboratively with consumers to achieve improvements that are meaningful to them. Investing in lived experience Embedding lived experience in project design takes time and planning. However, this led to tangible improvements in care and was rewarding for everyone involved.

Kaz Redmond Safer Care Victoria; Australia

Part 3: Learning and development needs for successful staff and consumer partnerships on committees

Partnering with consumers in quality improvement (QI) promotes person-centred, safe and sustainable healthcare. This co-produced learning and development needs analysis examined QI partnership capabilities of staff and consumers on partnership committees at an Australian metropolitan Hospital and Health Service (HHS). An online cross-sectional survey asked participants to self-rate the importance, and their performance on ten capabilities of an internationally validated co-produced capability development framework. Preferences regarding learning approaches and media were also rated. 199 members from 41 committees (174 staff; 25 consumers; response rate 35.38%) participated. Implications of the results will be presented including how the capability development framework may guide staff, consumer and organisational development.

Ruth Cox QEII Jubilee Hospital, Metro South Health; Australia