28 August 2024 | 11:55-13:25

Format: Presentation
Stream: People

Part 1: Team and psychological safety

Session details coming soon.

Göran Henriks Qulturum, Sweden

Jason Leitch Institute for Healthcare Improvement (IHI), Scotland

 

Part 2: Compassion and Kindness – missing element of quality healthcare

Session details coming soon.

Joseph Sung NanYang Technological University, Singapore

Maureen Bisognano Institute for Healthcare Improvement (IHI), USA

 

Part 3: Engaging doctors in the safety and quality agenda

National Quality and Safety agencies in both Australia and New Zealand raised concerns that doctors are often not engaged in the quality and safety agenda. The Royal Australasian College of Medical Administrators (RACMA) responded by launching a program of initiatives including: undertaking a survey of medical practitioners attidude and engagement in hospital based quality and safety programs and launching a fortnightly podcast series entitled “Safeguarding Healthcare – Essensials of Clinical Governance”The prestentation will share responses to the survey – which painted a concerning picture of disengagement and frustration. It will also outline of the challenges the College faced in developing and producing a publicly available podcast.

David Rankin RACMA (College of Medical Administrators), Australia