Institute for Healthcare Improvement (IHI), Australia

Fiona is a Director at the Institute for Healthcare improvement. Her career in public health has spanned
a diverse range of health service manager roles, fueled by a passion for improved health care systems.
She commenced her career at the Royal Melbourne Hospital and NorthWestern Mental Health in the
legal team moving to lead organisation-wide initiatives and programs including improvement and
redesign, business planning and culture change. She then oversaw the Office of the Chief Executive as
Chief of Staff. Fiona has worked within the Department of Premier and Cabinet in the role of Principal
Advisor, responsible for progressing partnerships with private, public, not-for-profit and community
biomedical organisations.