Hospital Authority, Hong Kong

Dr Jeffrey Lai is a specialist in Emergency Medicine. He has been working in Accident and Emergency Departments for more than 20 years in Hong Kong. Jeffrey also holds a Master in Public Administration from the University of Hong Kong. He is currently working as Chief Manager of the Quality and Standards Department in the Hospital Authority. He has been leading his team to establish quality standards for HA hospitals, including credentialing, informed consent, waiting times for outpatient services and elective services. His office is also responsible to plan, organize and implement hospital accreditation for HA hospitals.