Exploring the ‘rapid revolution’ of people, populations and culture and the revolutionary changes that are reshaping quality and safety in healthcare by ensuring every person, regardless of location, has access to life-saving innovations.

Maureen Bisognano Institute for Healthcare Improvement (IHI), USA

Jason Leitch Institute for Healthcare Improvement (IHI), Scotland

28 August 2024 | 11:55-13:25

Format: Presentation
Stream: Safety

Part 1: Hospital Accreditation – Hong Kong’s experience (past and current)

Session details coming soon.

Jeffrey Lai Hospital Authority, Hong Kong

 

Part 2: Evolution from national to international Hospital Accreditation System in China

Session details coming soon.

Anne Lee The University of Hong Kong, Shenzhen Hospital, Hong Kong

 

Part 3: Singapore’s Ensure Safer Systems (ESS): Unlocking possibilities towards high reliability

Session details coming soon.

Albert TY Ministry of Health, Singapore

28 August 2024 | 14:30-16:00

Format: Presentation
Stream: Populations

Part 1: How to convene a Public Private Partnership programme: Public’s perspective

Session details coming soon.

Christina Maw Hospital Authority, Hong Kong

 

Part 2: Convergence of a dual-track system private sector’s perspectives 

Session details coming soon.

Kenneth Tsang Gleneagles Hospital Hong Kong and IHH Healthcare North Asia, Hong Kong

 

Part 3: Private sector in the provision of healthcare in Hong Kong

Session details coming soon.

Chan Woon Tong Hong Kong Sanatorium Hospital, Hong Kong

 

Part 4: Person-centred care – patient, carer, staff

Erwin Loh Royal Australasian College of Medical Administrators, Calvary Health Care, Australia

Bill Wang Patient Liason Advisory Group, Hong Kong

28 August 2024 | 14:30-16:00

Format: Presentation
Stream: People

Part 1: Enhancing childcare in China beyond the patient

Children’s health concerns the happiness of families and the future of the nation. It is crucial to strengthen the development of pediatric healthcare services and alleviate the shortage of pediatric medical services.

This report focuses on:

• policy background of pediatric health service development in China;


• current situation and prominent issues in the development of pediatric health services in China;


• solutions to improve the development of pediatric health services in China.

The general principle of the development of pediatric health services in China is clear functions, reasonable layout, appropriate scale, and high efficiency. China has established a five-level children’s medical and health service system at the national, regional, provincial, municipal and county levels.

 

Part 2: Full Cycle Safety and Quality Control Model based on the National Registry Platform

The presentation will focus on safety issues of human implants and their full-cycle management model based on the national registry platform.

Human implants, such as artificial joints， pacemakers, mesh are used to replace and repair damaged organs. Major safety issues include material biocompatibility, mechanical failure, infection risk, systemic complications, and manufacturing defects. To address these issues, we try to proposes a full-cycle management model based on a registry platform，taking the pelvic floor implant for instance. This model involves establishing cross-department working groups, creating a nationwide standardized database, standardizing operational procedures, providing training and education, implementing supervision and feedback mechanisms, and ensuring policy support. The model emphasizes the transition of clinical doctors from passive users to active regulators, thereby enhancing the safety of implants and maximizing patient benefits.

Lan ZHU Peking Union Medical College Hospital, China

 

Part 3: Digital medicine as a whole system approach

Digital health represents a transformative approach to healthcare, leveraging technology to address global challenges in medical resource distribution and patient care. Digitalization, fundamental to this transformation, revolutionizes medicine by enhancing data-driven practices. It empowers diverse healthcare ecosystems and drives advancements in fields such as ophthalmology through intelligent screening, diagnostic tools and treatment planners. This lecture explores how digital medicine, at the forefront of technological innovation, catalyzes improvements in healthcare delivery and population health outcomes, underscoring its pivotal role in shaping the future of global healthcare systems.

Haotian LIN Zhongshan Opthalmology Center, China

 

Part 4: Current quality and safety movement in Mainland China

Session details to follow.

Alastair Mah United Family Healthcare, China

 

27 August 2024 | 15:00-16:30

Format: Presentation
Stream: Leadership

Part 1: Leadership unravelled: lessons drawn from implementing healthcare innovations

In a rapidly evolving landscape of healthcare, innovation is crucial for improving patient outcomes, optimizing operational efficiency, and addressing emerging challenges related to the provision of healthcare. There are various dimensions, frameworks or lenses through which leadership can be explored. These include: strategic, adaptive, dispersed and transformational leadership to name a few. Leadership plays a pivotal role in driving and sustaining innovation within healthcare organizations by developing and encouraging aspects such as vision, strategic direction, transformation, resource allocation, communication, engagement to name a few.

Jennifer Egbunike University of Doha for Science and Technology, Qatar

 

Part 2: Creating an integrated electronic health record data platform for revolutionising healthcare improvement

Despite there being more electronic health data than ever before, information remains siloed, poorly integrated and underutilised, leading to failures to optimally use these data for healthcare improvement. Our ground-breaking National Centre for Healthy Ageing Data Platform, crafted by our diverse team—comprising clinicians, engineers, epidemiologists, and implementation scientists has broken down these silos, seamlessly integrating information, and unlocking the power within these data for healthcare improvement. Through real-world use cases tailored to ageing populations, we will showcase the transformative impact of our model. More than just a local initiative, we will showcase a model with the capacity to scale globally, offering a blueprint for healthcare improvement on an international scale.

Nadine Andrew Monash University, Australia

 

Part 3: Collaborating for success: combining AI with clinical expertise to enhance patient care

A collaboration between clinician computer scientists and a large private hospital in Australia demonstrates that AI can be successfully implemented to improve patient outcomes. This team will describe the key steps and factors to unlock the potential of AI to generate real improvements.

Levi Bassin Adventist Healthcare, Australia

Monash University, Australia

Speaker bio coming soon.

University of Doha for Science and Technology, Qatar

Jennifer is an Associate Professor (Health Policy and Organisational Studies), at the College of Business (Healthcare Management Unit), University of Doha for Science and Technology. She has over twenty years work experience in healthcare-related research, teaching and consulting. 

She has worked to implement and publish lessons drawn from healthcare studies internationally. She has conducted comparative analysis of health systems in the US, Africa, UK and Europe, from which she disseminates teaching, broadly in healthcare management, on workforce issues, digital health innovation and implementation science. 

She is the current Chair of the UK QAA Health Subject Benchmark Committee. Her previous roles include working as the pioneer Programme Director (Global Healthcare Management) at University College London (UCL) Global Business School of Health. Also, consulting as Team Lead for an Executive Leadership Programme with University of Global Health Equity (UGHE) in Rwanda on a USAID funded Digital Health Applied Leadership Programme. She continues to work to foster international collaborations in Health and Healthcare. Jennifer is an Honorary Associate Professor at UCL and Research Fellow in University of West London.

28 August 2024 | 14:30-16:00

Format: Presentation
Stream: Safety

Part 1: Improving the palliative care access for people with intellectual disabilities

Individuals with intellectual disabilities (ID) often face challenges in accessing palliative care leading to unmet needs towards the end-of-life. This vulnerable group encounters multiple barriers. There is a lack of evidence-based integration models mentioned in current literature. Our innovative program, known as “Embracing the Setting Sun” aims to address these gaps by taking an approach in delivering palliative care services for ID patients living in Hong Kong residential care homes. Through training residential home nurses , involving palliative care specialist support, providing advance care planning and offering assistance to both patients and caregivers, this integrated model has successfully improved access to palliative care and reduced unnecessary interventions.

Wong Chi Yan Grantham Hospital, Hong Kong 

 

Part 2: Initiative infrared bed-exit sensor with voice prompts message to prevent potential falls

Falls are the most common inpatient accidents, and most hospital falls are preventable. Therefore, fall prevention is critical among healthcare institutions, as providing quality and safe care is the primary mission worldwide. Most falls occur during bed exits without calling for assistance. However, the existing bed exit sensors is lacking of evidence about their effectiveness in reducing inpatient falls. Furthermore, high false alarms has decreased the acceptability of bed exit sensors among healthcare providers.A new initiative infrared bed-exit sensor device with voice prompts (Luna Cat) was designed by hospital staff and one started up company to prevent fall risk patients’ falls when patients exit beds without assistance.

See Kee Fok Quality, Safety & Risk Management Department, Gleneagles Hospital Hong Kong

 

Part 3: Translational in-situ simulation to enhance system processes and patient safety

Healthcare simulation has long been vaunted as a key driver for patient safety. Recently, the role of translation simulation has gained popularity, particularly with the emergence of in-situ simulation. Leveraging advances in simulation technology and expertise in debriefing, our simulation centre has created a territory wide in-situ simulation program that engaged stakeholders across a spectrum of clinical specialties, including intensive care, cardiology, radiology, endoscopic procedures, surgery, obstetrics, emergency medicine, pediatrics, etc. By harnessing the power of in-situ simulation, not only did we enhance interprofessional training, but also identified key latent safety threats to patient safety in different clinical settings. We hope to share tips and nuances in running such programs.

Albert Chan Prince of Wales Hospital, Hong Kong

 

Part 4: Enhancing patient safety in trauma resuscitation

Trauma remains a leading cause of mortality and morbidity worldwide, despite the effectiveness of trauma systems and centers in reducing mortality rates. Yet, adverse events (AEs) persist in trauma resuscitation, impacting patient outcomes and healthcare systems. Identifying and analyzing AEs and their contributing factors is imperative for advancing trauma care. In this session, we will delve deeply into trauma resuscitation, focusing on the investigation of AEs. This involves examination of contributing factors, evaluation of assessment tools, and an exploration of how trauma video review can effectively address AEs. Emphasizing the pivotal role of trauma systems and center care, we aim to propose strategies to improve patient safety.

Anisa Nazir St. Michael’s Hospital, Canada

St. Michael’s Hospital, Canada

Speaker bio coming soon.

Prince of Wales Hospital Hong Kong

Speaker bio coming soon.