Vice President, Institute for Healthcare Improvement (IHI); USA

Josh Clark, RN, MHA, Vice President, Institute for Healthcare Improvement (IHI), partners with health care systems to deploy a series of technology enabled workflows that seamlessly embed quality, safety, and experience within clinical operations across a variety of settings.

Prior to joining IHI, Josh served as the Senior Vice President of Quality and Safety Operations for Jefferson Health, an 18-hospital system covering the greater Philadelphia region and southern New Jersey. At Jefferson Health, he led the implementation of an industry-leading care operating system that was recognized for using technology-enabled workflows to embed outcomes of quality and safety within clinical operations. Josh previously served as Enterprise Senior Director of Quality and Safety at Carilion Clinic. At Carilion, Josh helped develop and lead one of the largest clinically-applied human factors teams in the country. Josh has participated in National Quality Forum Action Teams for both Opioid Safety and Medication Safety and serves on the Board of the Healthcare Improvement Foundation.

His work to integrate translational Human Factors within clinical operations was recognized by the National Quality Forum with its 2018 Next Generation Innovator Award. His work has also been recognized by ECRI and ISMP’s 2021 Safety Excellence Award and was a finalist in the AHA Quest for Quality 2024 award. Josh received his RN and Master of Healthcare Administration degrees from Jefferson College of Health Sciences.