28 August 2024 | 11:55-13:25

Format: Presentation
Stream: Change

Part 1: Improving whole-of-hospital flow in Victoria – the Timely Emergency Care Collaborative

The Clinical Operations team from the RMH will describe their journey to improved access and flow for our patients through a bold and innovative strategy that included the implementation of a Victorian first – a Digital Coordination Centre and a corresponding Capacity and Patient Flow Escalation procedure. Challenges in healthcare access and flow are long standing and complex to solve but this team have created an approach to managing capacity and demand that is visionary and scalable to other health services and will provide inspiration that teaming informatics with operations can create solutions that enable our patients to receive timely care in a safe and calm hospital.

Stephanie Easthope Institute for Healthcare Improvement (IHI), Australia

Part 2: Smart optimisation of patient workflows & operational logistics in public hospitals

Session details coming soon.

Larry Lee Hospital Authority, Hong Kong

Part 3: Digital connectivity and IoT in improving flow and logistics

Session details coming soon.

Hong Fung Hong CUHK Medical Centre, Hong Kong