General Attendees Information

Hong Kong Convention and Exhibition Centre

1 Expo Dr, Wan Chai
Hong Kong

  • What is the format of the International Forum on Quality and Safety in Healthcare in Hong Kong?

    The conference will be delivered in person on 26-28 August 2024.

    We will also offer some of the conference content virtually for those who cannot join us in person. You can expect more details about online attendance in June 2024. 

  • How do I get to the conference venue (Hong Kong Convention and Exhibition Centre)?

    The conference is taking place at the Hong Kong Convention and Exhibition Centre (HKCEC), 1 Expo Dr, Wan Chai, Hong Kong.

    You can walk to the HKCEC from the MTR Exhibition Centre Station, Wanchai Station or Wanchai ferry pier within 10 minutes.

    You can find some helpful advice and directions to the venue from various locations on this page.

  • How do I register (as an individual or a group)?

    Registration for attending the conference either in person or online is open.

    All bookings, individual or group ones, are made online. All bookings are payable by credit/debit card or cheque. We can only issue invoices for groups of 5 or more.

    You can find out more about registering for the in-person conference or the online programme.

  • How much does it cost to attend and what’s included in my registration fee?

    You can check our registration fees here.

    Your registration fee grants you access to all programme sessions; poster sessions; lunch and refreshments; networking opportunities; access to the exhibition on the days you have registered for, as well as online access to all materials after the event and certificate of attendance.

  • How do I request a receipt?

    If you register online you will automatically be sent a receipt from Worldpay. If you have registered using another method and require a receipt please email events@bmj.com.

  • Are there any discounted rates?

    We offer discounted rates for students in full-time education and for attendees from Low-Income and Lower-Middle-Income Countries. The discount applies to the International Forum registration fee for the main conference days only and we are unable to help with travel, accommodation or other associated expenses.

    There are no further discounts or sponsorship available outside their categories. You can find out more about our discounted rates here.

  • What is your policy if I cancel my registration?

    You have the right to cancel this contract at any time up to the date that is four weeks prior to the Event. If written notice is received more than six weeks before the event (i.e. on or before Monday 15 July 2024), a full refund will be given. If written notice is received between six and four weeks before the Event (i.e. Tuesday 16 July – Monday 29 July 2024), your payment will be refunded in full, less an administration charge of £250. If we receive written notice to cancel less than four weeks before the Event (i.e. on or after Tuesday 30 July 2024) there will be no entitlement to any refund.

    To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail to events@bmj.com). To meet the cancellation deadline, it is sufficient for you to send your notice of cancellation before the cancellation period has expired.

    We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel the contract.

    We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement (except for the administration fee if you cancel between four and six weeks before the event).

    See our full Registration Terms and Conditions.

  • How do I request an invitation letter?

    Some visitors will require a visa to enter Hong Kong. Please check the requirements with your nearest embassy or consulate. In terms of Visas information, further guidance on visa options and steps to complete your visa application if needed, can be found here: https://www.gov.hk/en/nonresidents/visarequire/general/index.htm.

    We are only able to provide invitation letters to individuals who have registered and paid to attend the International Forum. If for any reason your Visa application is unsuccessful, we will be able to refund your registration fee in line with our terms and conditions.

    If a letter of invitation is required to support your visa, please contact us at events@bmj.com.

  • Is the International Forum accredited?

    The International Forum is typically accredited.

    We will share further information in due course. 

  • Where can I find information about the programme?

    The full programme for the in-person conference is now live – view it here

    You can find out more information about our Hong Kong conference theme and streams on our Programme overview page.

  • Will I receive a certificate of attendance?

    Yes, all delegates will automatically receive a general certificate of attendance which will be emailed to you within 2 weeks after the conference.

  • How can I submit an abstract for a speaking session in the programme?

    Our Call for Speakers campaign has now closed.

  • Will there be an opportunity to submit a poster at the conference?

    Our Call for Posters campaign has now closed.

  • Do you have recommendations for booking my accommodation?

    We have secured favourable rates at hotels near the Hong Kong Convention and Exhibition Centre. See more information and how to book on our Accommodation page.

  • Is there any information regarding accessibility?

    We aim to make the International Forum as accessible as possible.

    All session rooms can be accessed via elevators, and we will be able to provide accessible routes to the venue entrance, either from public transport (Mass Transit Railway exits to HKCEC) or from the vehicle drop off point (Harbour Road Entrance).

    If you have specific access requirements you can add these during the registration process or get in touch with the team ahead of the event by emailing Rebecca Wanbon at rwanbon@bmj.com.

  • What should I wear to the International Forum?

    The dress code for the conference is smart casual, and comfortable shoes are recommended.

Scam alert and phishing warning

We have been alerted of fraudulent emails sent to our delegates and partners. Be aware of ‘scam’ emails asking you to confirm your travel dates and to confirm accommodation. Find out more here
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