C1: Are consumers the chief improvement change agents? A debate.

Monday 25 July 2022 | 15:00-16:00

Format: Presentation
Stream: Person and Family-Centered Care
Content filters: Co-presented with consumers, service users or carers


This session will ask a provocative question of our audience and a panel of consumers, clinicians and researchers who will debate for and against the motion. The question we propose is: are consumers the chief improvement change agents?

Jeffrey Braithwaite, International Society for Quality in Health Care (ISQua); Australia

Karen Patterson, Clinical Excellence Commission (CEC); Australia

Laila Hallam, Health Consumer Representative; Australia

Leanne Wells, Consumers Health Forum of Australia, Australia

Liz Newton, NSW Agency for Clinical Innovation (ACI); Australia

Liz Marles, Macquarie University; Australia

Paresh Dawda, Prestantia Health; Australia