Centre for Restorative Practice, Te Herenga Waka, Victoria University of Wellington; New Zealand

Jo Wailling RN is a Senior Research fellow at Te Ngāpara Centre for Restorative Practice, Victoria University of Wellington. She leads health and disability system research and practice, advising international government agencies, researchers, and advocacy groups on restorative initiatives, Human Factors and system safety.

Jo is also a registered nurse and accredited mediator and has previously held clinical, professional, and national leadership roles within the NZ health and disability sector and the NHS. She co-designed and evaluated New Zealand’s restorative response to surgical mesh harm in partnership with the Ministry of Health and the consumer advocacy group Mesh Down Under and co-chairs the National Collaborative for Restorative Initiatives in Healthcare.