Thursday 19th September

11:00-12:15

A lively debate challenging the risks and rewards of international approaches to accreditation. For over ten years, accreditation has played a critical role in quality and safety improvements in Taiwan. Nevertheless, it is a double-blade knife with evolving questions and resistances from front line workers and top managers. Similar issues have also attacked public attentions in Hong Kong, Malaysia, Singapore, Indonesia, Thailand, Korea and Japan, and China. Join expert representatives from all over the Asia Pacific region to face this challenge and find the key to solving it together.

After this session, participants will have an improved understanding of:

• The benefits of accreditation – focusing staff attention on quality improvement, care processes and organizational change.


• Considerations around limited evidence on efficiency or effectiveness of accreditation and patient satisfaction.


• The lack of conclusive evidence of an association between accreditation to measurable changes in patient safety and outcomes.


• Whether accreditation is value for money.


• Whether there are different set(s) of tools and programs for healthcare facilities to improve patient safety and outcomes.

Chair: Wui-Chiang Lee, Director General of the Bureau of Medical Affairs, Ministry of Health and Welfare; Taiwan
Milton Lum, Consultant Obstetrician & Gynaecologist and a member of Malaysian Medical Council and Board of Governors of Perdana University; Malaysia
Kin-Lai Chung, Director (Quality and Safety), Hospital Authority; Hong Kong
Adelina Young, Clinical Quality, Performance and Value Division, Ministry of Health; Singapore