Keynote Four: Donald Berwick – Artificial Intelligence and New Technologies in Health Care: Better? Worse? Same?

Friday 20 September 2019

Healthcare globally is surging past the brink of harnessing wholesale disruptive new technologies, such as artificial intelligence, machine learning, telehealth, and computer-supported self-care. Economic forces for this change will soon become unstoppable. From the viewpoint of the Triple Aim – better care, better health, and lower cost – is this good news, bad news, or old wine in new bottles? Following on from the previous keynote exploring Artificial Intelligence, this session will explore the promises and threats, and recommend some sensible guidance for keeping the interests of patients, families, and communities in the foreground.

Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement; Former Administrator, Centers for Medicare and Medicaid Services; USA