Deputy Director, NHS Horizons; England

Zoe works in the English health service and is the Deputy Director at NHS Horizons. She co-leads a team focused on health and care improvement initiatives that have positively impacted tens of thousands of staff and patients. With over 20 years of experience and drawing on her background in applied psychology, she specialises in designing and leading large-scale change initiatives in complex environments. Zoe firmly believes in fostering collaborative and ownership-driven approaches that make a tangible impact on healthcare systems, staff, and the communities they serve. Her expertise includes Quality Improvement, Liberating Structures, Social Movements, Vertical Development, Public Narrative, and the psychology of change.