Consultant Clinical Psychologist and Clinical Lead, Improvement Cymru; Wales

Benna has worked in the NHS for 35 years and now works in the National Improvement Team for Wales – Improvement Cymru, alongside her senior management/clinical role in a Health Board.She chaired a national group funded by the Health Foundation to develop thinking and resources around Psychology for Improvement, which brought together expertise from the improvement and psychology communities. She has a passion for improving psychological safety in healthcare to enable more effective improvement efforts and safer, better care and is undertaking a PhD in the field of Psychological Safety. In 2014 she developed a highly successful leadership training programme, Leading People, which is now in its 8th cohort and has led to significant positive change for participants. She co-founded the we resource, compassionpractices.net during the pandemic to enable free access to a range of practices to support compassion in staff teams, and continues to support the global community that has build around this work. She was delighted to work alongside IHI colleagues in delivering the National Safer Care Collaborative in Wales during 2022-3.