Centre for Restorative Practice, Te Herenga Waka, Victoria University of Wellington; New Zealand

Jo Wailling works at the Centre of Restorative Practice at Te Herenga Waka, Victoria University of Wellington. She leads health and disability system research and practice, advising national and international government agencies, researchers, and advocacy groups on restorative initiatives and healthcare safety. Jo is also a registered nurse and accredited mediator and has previously held clinical, professional, and national leadership roles within the health and disability sectors in the UK and NZ. She co-designed and evaluated New Zealand’s restorative response to surgical mesh harm in partnership with the Ministry of Health and consumer advocates and co-chairs the NZ National Collaborative for Restorative Initiatives in Healthcare. Jo is actively involved in international groups that partner academics, clinicians, and consumers to support the development of resilient healthcare and restorative initiatives. Her research interests include healthcare harm responses, safety systems and realist evaluation.