Friday 23 May 2025 | 12:45–13:45

Format: Workshop

Stream: Change

Content filters: n/a

Session chair: Sasha Karakusevic NHS Horizons; England

PART ONE: Innovative approaches to safety: Integrating human factors, AI, and big data for transformative change in healthcare

In this session, we will explore groundbreaking approaches to enhancing healthcare safety through the integration of human factors, artificial intelligence (AI), and big data. Discover how leveraging insights from safety science and cutting-edge technology can prevent harm, optimise patient outcomes, and transform safety protocols. We’ll delve into real-world applications and case studies demonstrating the successful fusion of human-centred design with AI-driven analytics, highlighting tangible improvements in safety and efficiency. Attendees will gain actionable strategies for implementing these innovations in their own settings, learn about emerging trends in safety science, and understand how to create a culture that prioritises both technological and human elements in safety management. Join us to unlock new possibilities for safeguarding patients and revolutionising healthcare practices.

After this session, participants will be able to:

• Integrate Human Factors and AI: Apply principles of human factors and artificial intelligence to enhance patient safety and prevent harm in healthcare settings


• Utilise Big Data for Safety: Leverage big data analytics to identify safety risks, monitor performance, and implement effective safety interventions


• Develop Safety Protocols: Design and implement innovative safety protocols that combine technological advancements with human-centred approaches to improve overall healthcare safety

Shraiya Stan DMC, New Delhi; India

 

PART TWO: Viral change in a nation: The Time to Connect Safety II program

In the Dutch National Safety II program Time to Connect a combination of social movement theory (e.g., Bate et al, 2004; Satell, 2019), viral change (Herrero, 2011) and appreciative inquiry (e.g., Cooperrider et al., 2003;) is applied. The program is studied in action research (e.g., Reason & Bradbury, 2008; McNiff, 2013) at the national, program, and hospital level. In this session, we will explain: 1) the program aims and methodology; 2) the action research and the lessons learned on national, hospital, and mundane practice levels. We also will discuss with the audience the applicability of elements of our program for their practice.

After this session, participants will be able to:

• Know how to start viral change and make a profound impact using the intrinsic motivation of healthcare professionals


• Distinguish the difference between the Dutch National Safety II program and how large-scale change is steered/supported in your country


• Evaluate the Dutch program and the lessons learned, for its usefulness or applicability in your practice

Anne Marie Weggelaar Tilburg University; Netherlands

 

PART THREE: Results from the Swedish nationwide change initiative on knowledge based healthcare

How have the Swedish regions addressed quality in healthcare together on the national level and what results are visible a few years in? In 2017 the 21 Swedish regions responsible for delivering healthcare decided to establish a common system for knowledge-based healthcare. The platform of the initiative was presented at the IHI Forum in Gothenburg 2022. In the beginning of 2025 the first comprehensive report on results from all parts of the initiative will be published. The report will cover all the 26 different programme areas and offer a unique possibility to understand how the transformative initiative has succeeded and what learnings can be made from this initiative. Where are the effects most visible and in what areas have we encountered difficulties not yet over won? The session aims to make these learnings available to a wider international audience and to facilitate further discussion and learning over country borders.

After this session, participants will be able to:

• Understand the Swedish transformative initiative and be able to reflect on potential learnings for their own systems


• Have a deeper understanding of a macro change initiative like this and on possibilities and difficulties in measuring whole system effects of improvement


• Be inspired to work in partnerships with organisations outside of their own systems and to have the courage to think big

Karl Landergren Medical Director, Region Östergötland; Sweden