Friday 23 May 2025 | 12:45–13:45

Format: Workshop

Stream: Change

Content filters: Recommended for those new to quality improvement

Health and care systems are navigating unrelenting turbulence these days, through workforce challenges, budget cuts, climate impacts, AI integration, and political uncertainty. Drawing on the IHI Psychology of Change Framework, this highly interactive workshop will help attendees with strategies to activate agency, engage stakeholders, and foster resilience in the face of seemingly endless change. Participants will explore practical approaches from the IHI Psychology of Change Framework and leave with an actionable plan tailored to their own contexts.

Objectives:

• Understand the effects of chaos on change programmes, and how to empower individuals and teams in these circumstances.


• Learn how to use the IHI Psychology of Change Framework to navigate change.


• Develop a customized roadmap to sustain momentum in their change initiatives despite external and internal pressures.

Pedro Delgado IHI; USA

Selina Stephen IHI; USA