Manager, Patient Engagement for Healthcare Improvement, University Health Network; Canada

Kerseri Scane MSc. R. Kin. Manager, Patient Engagement for Healthcare Improvement, University Health Network, Toronto Canada. Kerseri provides leadership within the Patient Experience & Engagement portfolio at the University Health Network in Toronto, Canada focusing on learning from patients, families and their experiences by engaging them in organizational planning and decision making. She is committed to ensuring that improvements made in the quality, safety and experience of care are driven by what patients identify as most important. She is passionate about ensuring our healthcare system is moving towards one that embraces collaboration and meaningful partnerships with patients and their caregivers.