A5: Taking a patient safety culture approach to improving care
Thursday 22 May 2025 | 11:00-12:15
Format: Presentation
Stream: Safety
Content filters: n/a
PART ONE: Patient safety culture from the perspectives of patients, staff, and improvement teams. a three-pronged effort from a fearless organisation
We are attempting to bridge the gap between the quality patients receive and the quality they wish to receive. Work as imagined and work as done. We work on improvement in a continuously learning organisation.
By the end of this session, participants will be able to:
- Understand how to work with patient safety culture based on data
- Collaborate on quality across hospital departments
- Reorganise quality work through improvement teams
- Use improvement boards to monitor improvement efforts
Lisbeth Schoeder Slagelse Hospital; Denmark
Sabina Annika Lund Slagelse Hospital; Denmark
PART TWO: Measuring and monitoring of Patient Safety Framework – lessons learned
Peritoneal Dialysis is a home-based modality for patients with end stage kidney disease. PD catheter failure rates are associated with a significant patient and family burden, and overall increase in health system cost. PD failure rates are improving significantly through a focus on measuring and monitoring patient safety. Participation in the National Collaborative provided the opportunity to understand real time data, stimulated gap analysis for process improvement, and promoted a culture of safety. This initiative promotes greater patient access, provides a less invasive procedure, and reduces the need for temporary vascular access and hemodialysis. This session will provide an overview of the clinical improvement team approach, and how the focus on patient safety led to a significant change in patient experience and patient care practice/policy.
By the end of this session, participants will be able to:
- Identify success factors for the clinical improvement team model
- Understand the importance of having patients and families as partners in program design
- Understand the measuring and monitoring of safety framework: past harm, reliability, sensitivity to operations, anticipation and preparedness, integration and learning
Nicolette Sinclair Saskatchewan Health Authority; Canada
Rod Stryker Saskatchewan Health Authority; Canada
Tiffany Blair Integrated Saskatoon Health, Saskatchewan Health Authority; Canada