Watch the recordings of the keynotes from Utrecht - no registration needed!
Keynote 1: The human future of healthcare
Speakers: Anne-Miek Vroom IKONE; Netherlands and Pedro Delgado Vice President, Institute for Healthcare Improvement (IHI); Northern Ireland
Anne-Miek Vroom is a pioneering medical sociologist and founding director of IKONE, a non-profit foundation in the Netherlands dedicated to advancing human-centered transformation in healthcare. With over 20 years of experience in driving change alongside patients and professionals, and her personal journey with the rare disease Osteogenesis Imperfecta, she fosters meaningful partnerships with patients and healthcare professionals. Supported by her dedicated team of experts by experience, Anne-Miek develops and implements strategies that harness patient narratives to generate valuable insights. This ‘insightship’ strengthens scientific understanding and fuels transformation in healthcare and beyond.
Keynote 2: Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence
Speaker: Thomas Lee Brigham and Women’s Hospital in Boston, Massachusetts, and Press Ganey, Inc; USA
Should every healthcare professional see themselves as CFO of building social capital in their organisation?
In this insightful keynote, Dr. Thomas Lee, Press Ganey’s Chief Medical Officer, will introduce a compelling new framework, urging leaders to invest in trust, teamwork, and high-reliability practices with the same rigour that financial leaders bring to managing budgets, or safety managers to initiatives like hand hygiene. Building on Amy Edmondson’s teaching around teamwork and psychological safety, Dr. Lee will demonstrate why building strong social connections within healthcare teams is crucial in driving sustainable success and elevating patient care.
Keynote 3: Is this what I signed up for?
Speakers: Donald M. Berwick Institute for Healthcare Improvement (IHI); USA and Manal Moussane Trainee Doctor and Former United Nations Youth Representative; Netherlands
Join us for a powerful keynote with a difference, exploring the clash between the aspirations of healthcare professionals and the challenging realities they face. Dive into essential strategies for staying true to core values amid workforce shortages, funding constraints, and overwhelming capacity demands.
Hear Donald M Berwick, President Emeritus and Senior Fellow, Institute for Healthcare Improvement (IHI) in conversation with Manal Moussane, trainee doctor and former United Nations Youth Representative on Human Rights and Security, alongside special guests, Elisabeth Anna bij de Vaate and Marcel Butterhoff from Theater Group Kluif!, who will make this a session to remember.
With special guests: Elisabeth Anna bij de Vaate St Antonius; Netherlands and Marcel Butterhoff Theatre Group Kluif!; Netherlands
Keynote 4: Resilience in healthcare: Moving from buzzword to real change
Speakers: Kari Annette Os Norwegian Director of Health; Norway, Karina Aase University of Stavanger; Norway and Cecilie Haraldseid-Driftland SHARE – Centre for Resilience in Healthcare; Norway
Resilience in healthcare has been actualized on many fronts over the last decade, ranging from global system resilience to healthcare workers’ resilience. How do we move from overall strategies to impactful practices?
In this keynote discussion, Cecilie Haraldseid-Driftland and Karina Aase will draw on their extensive experience with understanding and building resilient practices in healthcare. Five key messages will be discussed concerning learning, relationships, stakeholders, resources, and the individual-system divide.
Join our mailing list
Never miss a thing – get emails from the International Forum directly in your mailbox.