Registration for online attendance is now open
Why join the International Forum online
Attending online provides you with a great opportunity to access quality outcomes-based learning, connect and collaborate during and after the conference. You will hear about the latest research on quality and safety improvement, enjoy lively discussions, hear international perspectives and exchange ideas to adapt and take back to your own practice.
The online attendance package includes:
- All four keynote presentations from the conference programme (22 and 23 May 2025), streamed live directly from the venue in Utrecht and available to watch on demand for six months after the conference
- All sessions streamed live from the main stage in Utrecht on Thursday 22 and Friday 23 May; these will remain available to watch on demand for six months after the conference
- Interactive Q&A time after each session, exclusive for online attendees
- All ePosters and opportunities to connect with the poster authors about their work
- Online ePoster stage sessions: hear from other attendees about the projects they are working on
- Networking opportunities with virtual delegates joining from around the world, International Forum sponsors and supporters, and speakers
The online attendance programme can be found here.
Online delegate fees and packages
| Online Access 22 and 23 May | |
| Individuals | £444.68 |
| Groups of 5-20 (10% discount)* | £400.21 |
| Groups of 21-50 (15% discount)* | £377.97 |
| Students ** | £133.40 |
| Low-Income countries (LIC)** | £133.10 |
| Lower-Middle-Income countries (LMCs)** | £177.87 |
*Group savings apply when a minimum of 5 or more individuals from the same organisation register at the same time.
**See criteria below for booking with our special discounts, applicable for students and delegates from Low Income/Lower-Middle-Income countries.
The prices in the table above are in GBP, per delegate and are inclusive of Dutch VAT at 21%.
All bookings should be made online and are payable by credit/debit card or invoice. We can only issue invoices for groups of five or more people from the same organisation.
Group bookings
For bespoke packages for larger groups (50+ delegates), please email Warren Lee, Manager for Strategic Partnerships & Alliances, at wlee@bmj.com.
Programme for online attendees
Online attendees will be able to access the below live programme on Thursday 22 May and Friday 23 May.
Please note that the programme for online attendees is subject to change.
Programme timings are in CEST (Central European Summer Time).
Thursday 22 May
09:00-10:20 | Keynote 1
11:15-12:00 | V1: How we have engaged and empowered over 10 thousand healthcare operational leaders in improvement in the UK
13:30-14:15 | V2: I-PASS: the key to safe and reliable handovers
15:15-16:00 | V3: Right care, right time, right patient – an innovative approach
16:15-17:00 |Keynote 2: Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence
Friday 23 May
09:00–10:15 | Keynote 3: Is this what I signed up for?
13:00 – 13:45 | V5: Improving work processes with Relational Coordination: Professor Jody Hoffer Gittell, in conversation with Helen Bevan and Göran Henriks
15:30–16:30 | Keynote 4: To be announced
Special attendance rates
Please note all of our special rates apply to our standard registration fees only. We are unable to subsidize or cover any costs associated with joining the online conference.
Student rates
As a student in full-time education, you can apply for an online discounted student place by sending one of the below to Marina Antanasiotis at mantanasiotis@bmj.com:
- A copy of your student card which clearly displays the date of validity in numerical form
- An official letter issued by the Dean of your university confirming you will be in full-time education at the time of the conference (21-23 May 2025)
If your application is successful, you will be provided with further instructions on how to register with our student rates.
Lower-Middle-Income and Low-Income Countries rates
Only delegates who are residents of and are working in Low-Income (LICs) and Lower-Middle-Income (LMCs) countries can qualify for our discounted rates. Please check the World Bank country classification to see if you are eligible.
- When registering, please select to register as a delegate and enter your full address on the booking details page – this will be used to verify your registration
- The discounted rate will be automatically applied when you choose a country listed as LMC or LIC on the World Bank country classification list while filling in your personal details
- You may be contacted to provide proof of residency
Delegate Booking Terms and Conditions
Please read our Registration Terms and Conditions before booking.