Co-Chair, SingHealth Patient Advocacy Network (SPAN); Singapore

Ai Ling Sim-Devadas is the Co-Chair of the SingHealth Patient Advocacy Network (SPAN) and is a cancer survivor. She is passionate about what patients and families can do to make healthcare better, safer and more patient and family centered. She has been shaping the role of SPAN in the healthcare system by bringing the voices of patients and families to the heart of healthcare to improve patient experience. To enable patient engagement in healthcare improvement projects, she has worked with healthcare teams to drive training programmes for patient advocates as well as develop a patient engagement guide for healthcare professionals. With a strong professional background in healthcare communications, patient experience and volunteer management, she brings valuable perspectives from both ends of the care spectrum – that of a healthcare provider and a patient. Ai Ling is a Certified Patient Experience Professional (CPXP). Ai Ling also serves on The Beryl Institute Global Patient and Family Advisory Board. Besides patient advocacy she also volunteers with palliative care charities. She is a Board Member for Ambulance Wish Singapore, a charity for fulfilling last wishes for terminally ill patients.