Director of the Q Initiative, The Health Foundation; England

Penny is the Director of Q: a community-based initiative bringing together 4000+ people with improvement expertise across the UK and Ireland. She previously led the Foundation’s work on improving flow, leadership development, patient safety and networks. Before joining the Health Foundation, Penny worked at a hospital trust in East London, where she was the Director of Strategy and Service Improvement. Penny has spent her career leading improvement work at local and national level in the NHS, with particular expertise in process and system redesign and leading strategic change across organisations. During the pandemic, she was involved in helping to surface and share insights from people introducing video consultations.