Thursday 10 June 2021 | 09:45-10:30

Format: Keynote

Stream: Building Capability and Leadership

Additional filters: Responses to the covid-19 pandemic, Recommended for those new to Quality Improvement

After an unprecedented year of learning, we have all been challenged by big T and small t trauma and accelerated changes all around us. It’s vital that we consider the n of 1 that is each of us as an epicentre of wellbeing, and intentionally plan and act towards being better at being well, and generating the resilience we will need to navigate and lead in the present and the future.

Pedro Delgado, Institute for Healthcare Improvement (IHI); USA