Mentoring at the International Forum in Utrecht
This year, we are offering the opportunity to meet with experts in a range of different areas of quality improvement. During these mentoring sessions, you can ask for advice on a specific project or more generally about advancing your career.
A selection of bookable slots with a range of experts for short 1:1 conversations will be available in the Mentoring Zone or Lived Experience Stand during breaks and lunches on Thursday 22 May and Friday 23 May.
The mentoring sessions will be available for either 15 or 20 minutes, and will be an opportunity to create lasting connections that can support projects or future career goals.
How to book your Mentoring Slot
All session bookings and mentoring slots will be available to book through our event app and platform, giving you full access to your schedule before and during the conference.
There are a limited number of slots available and they will be booked on a first-come first-served basis. Please therefore, add your name to one session only.
- Get Started: After registering, please allow up to 24 hours to have access to the event platform
- Book Your Mentoring Session: Visit crowdcomms.com/ifutrecht25 and create your account, or log in if you have an existing account
- Book Your Mentoring Session: Click on the Mentoring Sessions tab on the menu
- To select your chosen mentoring session, click the Add to your event schedule/ticket icon next to the mentoring slot that you would like to book
Mentoring Slots
| Thursday 22 May | Friday 23 May | |||||||
| Mentoring Slot | Mentor | Location | Mentoring Slot | Mentor | Location | |||
| Morning break
10:20-11:00 |
10:30-10:50 | Marco Aurelio | Networking Zone, Exhibition Hall | Morning break
10:15-10:45 |
10:25-10:40 | Sasha Karakusevic | Networking Zone, Exhibition Hall | |
| 10:30-10:50 | Margot Gerritse | Networking Zone, Exhibition Hall | 10:25-10:40 | Göran Henriks | Networking Zone, Exhibition Hall | |||
| 10:30-10:50 | Amar Shah | Networking Zone, Exhibition Hall | 10:25-10:40 | Ian Leistikow | Networking Zone, Exhibition Hall | |||
| 10:30-10:50 | Heather Shearer | Networking Zone, Exhibition Hall | 10:25-10:40 | Mathieu Louiset | Networking Zone, Exhibition Hall | |||
| 10:30-10:50 | Tracey Herlihey | Networking Zone, Exhibition Hall | 10:25-10:40 | Sue Holden | Networking Zone, Exhibition Hall | |||
| 10:30-10:50 | Ian Leistikow | Networking Zone, Exhibition Hall | 10:25-10:40 | Tracey Herlihey | Networking Zone, Exhibition Hall | |||
| 10:30-10:50 | Mathieu Louiset | Networking Zone, Exhibition Hall | 10:25-10:40 | Irene Grossmann | Networking Zone, Exhibition Hall | |||
| 10:30-10:50 | Sue Holden | Networking Zone, Exhibition Hall | 10:25-10:40 | Eman Shannan | Networking Zone, Exhibition Hall | |||
| 10:30-10:50 | Karen Hosman-Dietz | Lived Experience Stand, Exhibition Hall | 10:25-10:40 | Lucy May Robin | Lived Experience Stand, Exhibition Hall | |||
| 10:30-10:50 | Emma Doble | Lived Experience Stand, Exhibition Hall | 10:25-10:40 | Karin Schoonenberg – Van Schothorst | Lived Experience Stand, Exhibition Hall | |||
| Lunch break
12:15-13:00 |
12:30-12:50 | Marco Aurelio | Networking Zone, Exhibition Hall | Lunch break
11:45-12:40 |
12:00-12:20 | Margot Gerritse | Networking Zone, Exhibition Hall | |
| 12:30-12:50 | Margot Gerritse | Networking Zone, Exhibition Hall | 12:00-12:20 | Rene Luigies | Networking Zone, Exhibition Hall | |||
| 12:30-12:50 | Amar Shah | Networking Zone, Exhibition Hall | 12:00-12:20 | Dave Dongelmans | Networking Zone, Exhibition Hall | |||
| 12:30-12:50 | Rene Luigies | Networking Zone, Exhibition Hall | 12:00-12:20 | Fatai Ogunlayi | Networking Zone, Exhibition Hall | |||
| 12:30-12:50 | Dave Dongelmans | Networking Zone, Exhibition Hall | 12:00-12:20 | Maurice Vlemminx | Networking Zone, Exhibition Hall | |||
| 12:30-12:50 | Fatai Ogunlayi | Networking Zone, Exhibition Hall | 12:00-12:20 | Emma Doble | Lived Experience Stand, Exhibition Hall | |||
| 12:30-12:50 | Rob de Lind van Wijngaarden | Networking Zone, Exhibition Hall | ||||||
| 12:30-12:50 | Prachi Khanna | Networking Zone, Exhibition Hall | ||||||
| 12:30-12:50 | Karen Hosman-Dietz | Lived Experience Stand, Exhibition Hall | ||||||
| Afternoon break
14:30-15:00 |
14:40-14:55 | Marco Aurelio | Networking Zone, Exhibition Hall | Afternoon break
13:45-14:15 |
13:55-14:10 | Margot Gerritse | Networking Zone, Exhibition Hall | |
| 14:40-14:55 | Amar Shah | Networking Zone, Exhibition Hall | 13:55-14:10 | Inge Kristensen | Networking Zone, Exhibition Hall | |||
| 14:40-14:55 | Inge Kristensen | Networking Zone, Exhibition Hall | 13:55-14:10 | Marjo Jager | Networking Zone, Exhibition Hall | |||
| 14:40-14:55 | Marjo Jager | Networking Zone, Exhibition Hall | 13:55-14:10 | Rene Luigies | Networking Zone, Exhibition Hall | |||
| 14:40-14:55 | Heather Shearer | Networking Zone, Exhibition Hall | 13:55-14:10 | Forzana Nasir | Lived Experience Stand, Exhibition Hall | |||
| 14:40-14:55 | Tracey Herlihey | Networking Zone, Exhibition Hall | ||||||
| 14:40-14:55 | Dave Dongelmans | Networking Zone, Exhibition Hall | ||||||
| 14:40-14:55 | Karen Hosman-Dietz | Lived Experience Stand, Exhibition Hall | ||||||
| 14:40-14:55 | Emma Doble | Lived Experience Stand, Exhibition Hall | ||||||
| 14:40-14:55 | Karin Schoonenberg – Van Schothorst | Lived Experience Stand, Exhibition Hall | ||||||
Mentors
Amar Shah
National Clinical Director for Improvement, NHS England & Chief Quality Officer, East London NHS FT
Amar has held the National Clinical Director for Improvement role in England since 2023, leading the application of improvement across the health and care system. He is also Chief Quality Officer at East London NHS Foundation Trust, with 8 years experience in the executive and Board. He has led the Trust’s long-term quality journey for the past 12 years, and his board portfolio also includes performance, strategy, planning, analytics and communications.
Dave Dongelmans
Dr. Dave Dongelmans is an intensivist and Principal Investigator at Amsterdam UMC, University of Amsterdam, with extensive experience in quality improvement, patient safety, and healthcare data science. He currently serves as chair of the NICE Foundation (National Intensive Care Evaluation), a leading clinical registry in the Netherlands dedicated to improving intensive care through data-driven audit and feedback.
Dave’s expertise lies in utilizing clinical registries, AI, machine learning, and innovative ICT solutions to enhance healthcare quality and patient safety. He has been instrumental in national and international initiatives, including LOGIC (Linking of Global Intensive Care registries), promoting global knowledge sharing and collaboration in critical care.
As an experienced educator, Dave mentors multidisciplinary healthcare professionals through the Quality Improvement Academy at Amsterdam UMC, emphasizing practical, data-informed approaches to improving patient outcomes. His coaching style combines clinical expertise with collaborative leadership, empowering healthcare teams to effectively implement quality improvement strategies.
Emma Doble
Patient Partnership Editor, BMJ
Emma Doble joined the BMJ in 2018 and is the patient and public strategy editor, leading on the patient and public partnership work across the BMJ. At the age of 4, Emma was diagnosed with type 1 diabetes which she struggled to manage growing up. She set up and developed a number of projects to initiate peer support for young people with type 1 to help others manage and cope with their condition. Her interest in patient partnership began when she began working with her local diabetes team to review, and redesign, the diabetes service whilst completing her MSc in Health Psychology. Emma has also worked with many other organisations on patient partnership including Cochrane UK, JDRF, Diabetes Scotland and the Scottish Government.
Fatai Ogunlayi
Consultant in Public Health, London Borough of Croydon; Honorary Associate Professor, Warwick Medical School; Honorary Consultant in Global Public Health, UK Health Security Agency; Strategic Partnership Lead, Africa SIG, UK Faculty of Public Health; Director of Training, Faculty of Public Health
Fatai is a registered Public Health specialist and a Fellow of the UK Faculty of Public health (FPH). Fatai work substantively as a Consultant in Public Health at London Borough of Croydon and has an Honorary Global Public Health Consultant role with UK Health Security Agency (UKHSA). Fatai also holds an Honorary Associate Professorship with Warwick Medical School, where he has teaching and research portfolios.
Fatai has a keen interest in public health workforce development. Nationally, he is Director of Training for FPH and an Assessor for the UK Public Health Register. Globally, Fatai has supported the Public Health workforce agenda on behalf of UKHSA and FPH. As a member of the WHO Workforce Roadmap steering committee, Fatai has supported efforts by WHO and partner organisations in the development and implementation of a global public health workforce strategy.
Forzana Nasir
Lived Experience Partner
Forzana is a lived experience partner for NHS England, actively involved as a member of the nutrition and hydration board and strategic coproduction group. She has garnered global recognition for her leadership as a patient advocate and her unwavering commitment to supporting patients and carers. Credited for her collaboration on a service directory aimed at enhancing patient experience in North Central London, Forzana is dedicated to improving healthcare delivery. Living with multiple chronic conditions served as the catalyst for her decision to pursue further education, resulting in the attainment of a Bachelor of Science in Health Science. Forzana is committed to championing inclusion and reducing health inequality. She focuses her efforts on community research and improving health literacy to create a more inclusive and accessible healthcare system.
Göran Henriks
Senior Strategic Advisor, Region Jönköping County; Sweden www.rjl.se
Mr. Henriks academic background is in Psychology from the University of Lund, and worked as a child psychologist. He holds a Master’s degree in Business Administration from University of Gothenburg. He worked as a child- and school psychologist during 1976-1983.
Between 1978 and 2000 he was also engaged in top sport as he was coaching different national teams in basketball. Mr. Henriks has been Chief Executive of Learning and Innovation in Region Jönköping for 29 years and more than 40years’ experience of management and coaching in the Swedish healthcare system.
Göran is a board member of the Swedish Institute for Quality, SIQ. http://www.siq.se/Home.htm and chair emeritus of the South East Health Care regions Quality registers centre. http://rcso.se/ , and South East Health Care Regions cancer center.
He is the chairman emeritus of the Strategic Committee of the International Quality Forum organised by the British Medical Journal (BMJ) and the Institute for Healthcare Improvement, http://internationalforum.bmj.com/ . Göran is also appointed as a Senior Fellow at the Institute of Health Care Improvement, www.ihi.org . He is appointed as professor in Quality Management at University of Yerevan, Armenia.
Göran Henriks is appointed as keynote speaker and teacher at many national and international conferences, such as the International Forum of Quality and Safety, APAC and the international ISQUA conference. He has written articles about balanced scorecard, learning, access and spread, and improvement of quality in cancer care.
Heather Shearer
Heather Shearer is an educator, coach and facilitator who specialises in quality improvement and leadership. She is an associate with Quality Improvement Clinic Ltd and has roles with the Universities of St Andrews and Dundee. After completing her PhD in Psychology in 2001, she worked in the UK healthcare system for 20 years and now works supporting people who work in the NHS. She qualified as an Improvement Advisor with IHI in wave 7 and holds qualifications in teaching and coaching. In recent years she has supported and encouraged over 50 quality improvement projects directly tackling aspects of planetary health.
Ian Leistikow
Ian Leistikow is inspector at the Dutch Health & Youth Care Inspectorate and professor at Erasmus University Rotterdam where he conducts and supervises research into ‘governmental regulation of health and care quality’. He is a non-practicing physician. In 2011 Ian became member of the Program Advisory Committee of the International Forum on Quality and Safety in Healthcare. Ian is board member of SINC, an international collaboration of European health and care regulators. Ian teaches and publishes about patient safety and the role of regulation. In 2017 CRC Press published his book “Prevention is better than cure”, on learning from adverse events in healthcare.
Inge Kristensen
Inge Kristensen is the CEO of the Danish Society for Patient Safety. Inge is a long-standing manager with experience from the social and health sector and research institutions in the municipal, regional and state sectors. Inge has worked as a consultant, has been Head of the Social Services and Health Care in a municipality and before that the head of Development and Quality in a hospital region. Inge has achieved significant results with the establishment and implementation of innovative cross-sectoral cooperation in the health field and in complex projects within quality development – which both save money and increase quality. A wide and deep knowledge of many sector areas enables Inge to navigate, collaborate and create sustainable solutions that use inspiration from Denmark and abroad. Inge works with the development of Danish Society for Patient Safety roles as a catalyst and integrator in the health care system, and where professionalism and strategy must be connected. Constant improvements have been a red thread through Inge’s working life, along with a focus on the user/ patient perspective.
Lucy May Robin
Child Health Community Champions Lead, ABC Parents; England
Marco Aurelio
Associate Director of Quality Improvement, East London NHS Foundation Trust; England
Marco is Associate Director for Quality Improvement at East London NHS Foundation Trust. Marco has over a decade of experience leading large-scale change, using QI to tackle problems including Population Health, staff wellbeing, Equity and patient safety. Prior to joining the NHS, Marco spent time working as an information scientist. He has postgraduate degrees in information science, health informatics, leadership and public health. Marco has authored several articles in peer reviewed journals.
Margot Gerritse
I have lived experience as a patient in mental healthcare. Besides, I have a Master’s degree in Biomedical Sciences. I love to use my knowledge and experience to build bridges between policy makers, healthcare professionals and patients. My final goal is to make optimal use of the expertise of patients in all stages of developing and improving healthcare.
At the moment, I am working at Radboudumc as advisor patient participation. I am partly responsible for collective and individual patient participation policy as part of Quality and Safety on Healthcare. Furthermore, I support healthcare professionals and patients at working together equally within care path teams.
In addition, I take part in the client reviewer panel of MIND (umbrella association of mental health care patient organisations). As client reviewer I assess research proposals (ZonMw grant calls) from a patient perspective.
Marjo Jager
Marjo has worked as a paediatrician for 20 years, and then moved across to patient safety after taking the Patent Safety Executive Development course with IHI.
Marjo has co-founded a national network of doctors in patient safety, as well as working as a medical director in different settings: academic hospital, regional hospital, physical rehabilitation clinic, outpatient physical rehabilitation clinic.
She is focused on corporate anthropology and compassionate medical leadership.
In mentoring, she would like to focus on seeing and taking chances, learning and growing, always be curious.
Mathieu Louiset
Mathieu Louiset is a renowned healthcare leader and expert in quality improvement, patient safety and healthcare management, with extensive experience both in Belgium and internationally. He currently holds the position of Head of Improvement Services and deputy CEO at PAQS (Plateforme pour l’Amélioration de la Qualité des Services de santé), in Belgium, where he oversees strategic initiatives to improve healthcare quality and patient safety. He is also a guest lecturer at the Faculty of Public Health, UCLouvain, University of Louvain, Belgium, where he teaches strategic management of healthcare organizations.
An occupational therapist with a master’s degree in public health, specializing in Management, Mathieu has made significant contributions to the development of quality improvement strategies, the promotion of international collaboration and the stimulation of innovation in healthcare. Currently, he is further honing his skills by embarking upon doctoral studies at K. U. Leuven, where he will focus specifically on examining how leadership style, organizational culture, and implementation processes intersect when it comes to shaping high-performing healthcare institutions.
As an IHI Fellow and ISQua Fellow, Mathieu plays a leading role in improving global healthcare. He co-leads the Francophone Quality Improvement Network and is a driving force behind the WMTY (What Matters to You) movement, which advocates for patient-centered leadership and compassionate care.
Mathieu is a researcher, speaker and editorial board member, contributing to numerous publications on quality, safety and leadership in healthcare.
Maurice Vlemminx
I am a senior inspector with the Dutch Inspectorate for health and youth care. As inspector my focus is adverse events in hospitals. I was part of the development of a tool to monitor and improve the quality of adverse event reports and I was project manager for a project to change the inspectorates focus from reporting on adverse event to how improvements are implemented after adverse events. Beside my role in the supervision of quality of care I also fulfill the role of strategic business adviser in our organization. As a strategic business adviser I advise and participate in programs and projects to improve our information technology in a way that best supports our mission and vision as health care inspectorate.
Prachi Khanna
International Forum Lived Experience and Communities Panel
Prachi Khanna is a graduate student at the London School of Hygiene and Tropical Medicine where she is studying towards her Master of Science in Epidemiology. Prachi Khanna brings a strong background and interest in health systems, healthcare decision-making and a patient-centred orientation, reflexively weaving her lived experience as a caregiver and patient. With curiosity and a strong desire to ask better questions about how things work, Prachi Khanna is committed to bridging gaps through cross functional collaborations.
Prachi Khanna serves on the Heath Technology Expert Review Panel at Canada’s Drug Agency (CDA-AMC), the Executive Steering Committee for Critical Care BC health improvement network, and facilitates interprofessional health education at two faculties of medicine on pertinent topics.
Rene Luigies
Business Development Manager, Games for Health Europe / The Game Solutions Lab
Rob de Lind van Wijngaarden
Cardio-Thoracic Surgeon, Amsterdam University Medical Center
Sasha Karakusevic
NHS Horizons/NHS England & Improvement
Sasha started his career in dentistry and maxillofacial surgery. Whilst learning about the intricacies of clinical care he found the challenges of how to organise a health system even more compelling. He spent more than 20 years working on integrated care in South Devon developing an internationally-recognised system. Realising that even this system would not be good enough to deal with the demographic and economic pressures facing us today he started to explore how to significantly improve health system productivity. This led to establishing a Health Innovation Education Cluster, working with the Nuffield Trust and working with the NHS Horizons team to support teams delivering large scale transformation. Sasha combines his clinical, operational and strategic experience to design and facilitate large scale transformation programmes.
Sue Holden
Sue stepped into a new role as Chair of Advancing Quality Alliance in 2024, having spent two years as the organisation’s Chief Executive.
Sue has worked in the NHS for over 42 years after initially starting her career as a librarian. Sue trained as a nurse, then midwife and worked clinically for over 15 years before developing her interest in OD and learning.
Sue worked as an Executive Director in a Teaching Trust before moving to become the Lead Improvement Director for NHS Improvement in 2015. For 7 years Sue worked with Trusts in Quality and Financial Special Measures and latterly as the National Director for Intensive Support. She developed and implemented a new approach to support and the Recovery Support Programme became part of NHSE’s revised oversight framework in 2021.
Sue is recognised for her compassionate approach to providing improvement support to organisations, senior leadership teams and Boards. Sue believes it is more ‘how’ we go about supporting organisations than ‘what’ we do, as the key to enabling organisations to improve and most importantly sustain improvement. Her philosophy is based upon clear leadership, the application of improvement science aligned to clear governance and a willingness to stand alongside and find a way through the many challenges we face in providing great care to our communities.
Sue is a guiding group member for the Health and Care Women Leaders Network and supports a number of offers mentorship to early career leaders.
Tracey Herlihey
Tracey is a chartered Human Factors Specialist, Chartered Psychologist and has a PhD in Applied Psychology specialising in Human Perception and Performance. She is currently studying for an MSc in Translational Health Sciences at the University of Oxford. At NHS England Tracey is responsible for the day to day strategic leadership and subject matter expertise for the Patient Safety Incident Response Framework. She has also recently completed a secondment focusing on the implementation of NHS England’s Digital Clinical Safety Strategy. Before joining NHSE Tracey worked at the Healthcare Safety Investigation Branch, initially as a National Investigator and then as Head of Safety Intelligence. Prior to HSIB Tracey was a Senior Human Factors Specialist at the University Health Network in Toronto, Canada.