Hong Kong Academy of Nursing, Hong Kong

Professor Chair Sek-ying is the Vice-Director (Research) of the Nethersole School of Nursing at CUHK. She is a Fellow of American Academy of Nursing and a Co-Chair of ICN Advanced Practice Nursing Network. She is a Director of CUHK Medical Centre, and the Immediate Past President of HK Academy of Nursing and Midwifery. Professor Chair has published over 200 peer-refereed papers and has been named among the World’s Top 2% Nursing Scientists by Standard University for 2021 and 2022. She is an Editorial Board Member of Asian Nursing Research, Journal of Research in Nursing and International Journal of Nursing Sciences.

26 August 2024 | 12:00-16:00

Format: Workshop
Stream: n/a

Session details coming soon.

26 August 2024 | 12:00-16:00

Format: Workshop
Stream: n/a

Leaders at all levels in care delivery organizations, not just senior executives, often struggle with how to focus their leadership efforts and achieve better health, better care, at lower cost for the populations they serve.

This session is based around the Institute for Healthcare Improvement (IHI) white paper “High Impact Leadership: Improve Care, Improve the Health of Populations, and Reduce Costs” and will support attendees to think about how they might apply the framework to their own context.

Jason Leitch Institute for Healthcare Improvement (IHI), Scotland

Selina Stephen Institute for Healthcare Improvement (IHI), England

26 August 2024 | 12:00-16:00

Format: Workshop
Stream: n/a

As pressure grows on hospital services, it can be easy to look outside for the answers. “If only…
… there was better primary care.”
… patients didn’t choose to come to the ED.”
… there were better pathways to community care.”
… our government would invest more in healthcare services.”

While these challenges (and many others) are real for most jurisdictions, they often require solutions that will not reduce demand on Emergency Departments in the near term.

This session will focus on how hospital teams can reduce delays for patients and the pressure on Emergency Departments by focusing on the daily flow within the hospital – leading to an environment that is safe and calm for both patients and staff.

Outcomes

By the end of this session, participants will:

• Understand the impact of misaligned flow across the hospital


• Know where to focus first


• Understand the key measures to use for improvement and monitoring of hospital flow


• Have a simple tool to use to identify opportunities for improvement in their organisation.

Stephanie Easthope Institute for Healthcare Improvement (IHI), Australia

26 August 2024 | 09:30-17:15

Format: Site Visit
Stream: n/a

CUHK Medical Centre (CUHKMC) is a not-for-profit private teaching hospital wholly owned by The Chinese University of Hong Kong. The hospital is established to serve the social mission of bridging the gaps between public and private healthcare services, through the offering of transparent and affordable package prices.

Planned with a capacity of 516 beds, the hospital officially opened in September 2021. The hospital is designed with salutogenic features to promote patient healing, age friendliness, enriched patient experience and person-centredness. It is also the first purpose-built smart hospital in Hong Kong with 5G connectivity, Internet of Things (IoT) infrastructure, and automated systems to facilitate people, communication and operational efficiency. Extensive use of IoT solutions has enabled the hospital to track people, asset, and materials to form close-loop systems to improve quality, safety, and efficiency in the provision of patient care services.

Download the itinerary for this off-site visit here. 

26 August 2024 | 09:30-17:15

Format: Site Visit
Stream: n/a

Mental illness has been associated with stigma and discrimination throughout the history of psychiatry. While societal views towards mental illness are gradually improving, misconceptions and negative attitudes persist regarding those experiencing mentally illness, which is a major obstacle that prevents people from seeking help. The Institute of Mental Health, Castle Peak Hospital established “Mind Space”, the first mental health experience museum of its kind in Hong Kong, dedicated to raise mental health awareness. Mind Space adopts innovative educational approaches, utilising virtual reality and immersive experience to engage visitors. It officially launched to the general public in August 2023. Mind Space aims to promote mental well-being and reduce the stigma associated with mental illness, encouraging earlier help-seeking and creating a more inclusive society. As part of the Institute of Mental Health, it continues contributing to public education and mental health promotion initiatives. Mind Space presents a unique opportunity to raise awareness of mental health issues and counter stigma through interactive learning and personal connections with those affected. We hope that visitors will enjoy their experiences and come away with a richer understanding of mental illness and mental health.

Download the itinerary for the Mind Space visit here.

Download the itinerary for the Queen Elizabeth Hospital visit here.

 

26 August 2024 | 09:30-17:15

Format: Site Visit
Stream: n/a

HA Head Office, Major Incident Control Centre (MICC)

The Hospital Authority Head Office Major Incident Control Centre (HAHO MICC) serves as the central coordination hub during corporate emergencies and major incidents. It works in close collaboration with MICCs at the Cluster and Hospital levels, as well as relevant Government Departments, to ensure effective communication and coordination during operations. HAHO MICC also plays a crucial role in overseeing and coordinating drills and exercises to test HA’s contingency plans, emergency response capabilities and disaster management strategies, as to ensure the relevance and effectiveness of HA’s emergency response.

In addition, the HA Emergency Operation Command Center (HAEOC) was established in mid-2022 during the COVID-19 Pandemic to further strengthen the 4Cs of HA-wide incident management: Command, Control, Communication, and Coordination. HAEOC will be activated during major territory-wide incidents to facilitate the efficient mobilization of Cluster resources, such as hospital beds and manpower. It also enables quick strategic decision-making to ensure patients or casualties are directed to the appropriate facilities.

To further enhance HA’s response capabilities and proactively prepare for future challenges, HAHO MICC, together with HAEOC, is working closely with the Command Centers of respective HA Hospitals, the Information Technology and Health Informatics Division of HAHO, and other strategic partners of HA to transition towards a data-driven and agile response system.

HK Sanatorium

Hong Kong Sanatorium & Hospital was founded in 1922 by a leading group of Chinese medical practitioners to provide inpatient services to local Chinese patients. It is now a part of HKSH Medical Group which was officially launched in September 2017. Other members of the group are the HKSH Eastern Medical Centre which houses the Proton Therapy Centre, the HKSH Healthcare which runs various outpatient services in HK and the HKSH Cancer Centre. The parent of the Group is the Li Shu Fan Medical Foundation. The foundation supports medical education, medical research and medical charity. Hence, the Medical Group also makes provision in these areas besides providing medical services to patients.

Download the itinerary for the Major Incident Control Centre at the Hospital Authority Head Office and HK Sanitorium visits. 

26 August 2024 | 09:30-17:15

Format: Site Visit
Stream: n/a

Development of Smart Hospital in Hospital Authority (HA) aims to digitally transform the delivery of healthcare in Hong Kong, so as to enhance patient experience, increase patient engagement in their own care, and to use automation and data driven workflows to allow our staff to provide service more effectively.

Tseung Kwan O Hospital (TKOH) is a flagship smart hospital in Hong Kong. We are one of the pilot hospitals in HA to try out the smart projects for the Corporate and give feedback and advice to fine-tune the projects before they are rolled out to other hospitals. The hospital has implemented a wide range of smart initiatives, including local initiatives and corporate projects, covering every aspect of our hospital services, including the clinical service, medication safety, supporting services and facility management. Back in 1999, TKOH was the first filmless hospital in HA, that the radiology images were digitalized, providing quick and easy access to diagnostic images. In 2014, TKOH was the first HA hospital to implement the Inpatient Medication Order Entry (IPMOE) system in a hospital-wide scale, enhancing the safety in drug prescription, dispensing and administration. In 2020, our Operating Theatre was the first 5G-enabled operating theatre in HA, facilitating remote supervision of operation, which greatly enhanced surgical safety. In early 2023, TKOH was the first HA hospital to have full coverage of electronic vital signs checking (e-vitals) in all inpatient wards. The clinical conditions of all inpatients can be accessed remotely from the desk top computers as well as the doctors’ iPads.

TKOH Pharmacy is also the pioneer to implement smart initiatives to improve medication safety and for patient convenience, including the unit-dose packing of medications, RFID assisted dispensing, remote ticketing, e-payment, and medication delivery to patients’ homes, streamlining the workflow for patients to collect the medications. At outpatient clinics, we have many self-service kiosks for payment, appointment booking, or drug order handling. These kiosks are convenient for patients, saving them from queuing up at the counters for services. Robots are deployed in TKOH for environmental cleansing, sterilization and transportation of heavy objects, sparing the precious manpower for more value-added tasks.

Download the itinerary for the Tseung Kwan O Hospital (TKOH) visit here.

Established in 1862, The Hong Kong and China Gas Company Limited (Towngas) is Hong Kong’s premier public utility and a leading energy supplier. Over the years, Towngas has evolved from a simple gas company to a leader in the energy industry, extending its reach beyond Hong Kong to mainland China. Our success is largely due to our reputation, which has earned us the trust of over 2 million customers in Hong Kong. We have diversified our business into various sectors, including telecommunications, building services, engineering, and eco-energies. In 1994, we expanded into mainland China, where we now have over 774 projects across 29 regions. These include smart energy and city-gas projects, water supply, waste utilization, and new energy ventures. Innovation is at the core of our corporate culture and is integral to our sustainable future. We encourage our staff to think creatively and provide funding for feasible ideas. We also seek innovative technologies globally, particularly in smart energy. This approach has enabled our continuous growth and contribution to a low-carbon future.

Download the itinerary for the Town Gas visit here.

26 August 2024 | 09:30-17:15

Format: Site Visit
Stream: n/a

The Hong Kong Children’s Hospital (HKCH) has commenced service in phases since late 2018. It is the tertiary referral centre for complex, serious and uncommon paediatric cases requiring multidisciplinary management, providing diagnosis, treatment and rehabilitation services for patients in need from birth to 18 years of age territory-wide. HKCH establishes itself as a children-centred and family-friendly hospital to create a better patient experience. Other than providing comprehensive clinical services, HKCH collaborates closely with universities in pursing research on paediatric and genetic diseases. It is also a training hub to nurture paediatric-related healthcare professionals.

Download the itinerary for the Hong Kong Children Hospital visit here.

Download the itinerary for the China Light & Power visit here.

26 August 2024 | 09:30-17:15

Format: Site Visit
Stream: n/a

With the mission to become a Centre of Excellence in the prevention, control and management of infectious disease, HAIDC has been playing a significant role in managing the pandemic and expedited infection control and contingency measures to support the Government and HA’s response action since her establishment in 2007. Over the years, IDC team has managed several territory-wide emerging infectious disease epidemics, such as human swine influenza in 2009; avian influenza A (H7N9) in 2013; Middle East Respiratory Syndrome (MERS) in Middle-east and South Korea in 2012 & 2015 respectively; Ebola in 2015; measles in 2019 and the COVID-19 pandemic in 2020.

HAIDC was the first respondent to receive the first 20 confirmed COVID-19 cases in Hong Kong. IDC Team was dedicated in real time data collection and analysis of the first 20 confirmed cases in HK at the early stage of COVID-19 outbreak in 2020. The sharing of first-hand clinical data among ID experts has facilitated the clinicians in diagnosis and patient management as well as for the work of health surveillance, contact tracing and epidemiological investigations. Interim Recommendations on Clinical Management of Adult and Paediatric COVID-19 patients were drawn up and updated regularly. Over the past few years, over 10,000 confirmed COVID-19 patients were treated in HAIDC.

Being a Training and Research Centre for ID healthcare professionals, IDC Team conducts regular simulation-based training/ID drills as well as actively participates in research/reviews in international medical journals. During COVID-19 pandemic, the ID Team was also dedicated to conducting research projects which involve a diverse topics of clinical treatments, virology, immunology, routes of transmission and also the social impact of COVID-19.

Download the itinerary for the visit to the Hospital Authority Infectious Disease Centre (IDC) at Princess Margaret Hospital here.

Download the itinerary for the Major Incident Control Centre at Hospital Authority Head Office site visit (see PM schedule).