Healthcare Consultant, Institute for Healthcare Improvement (IHI); United Kingdom

Jon is an international professional executive and healthcare operational consultant with a vast experience in successfully leading multi professional teams within health and social care systems that face quality, operational, budgetary and clinical challenges. He has worked within healthcare systems for 28 years and undertaken 20 Board level operational roles within organisations of all sizes and complexities. Jon has a reputation for dramatic operational improvement and has been called upon by health regulators to support organisations that have operational challenges affecting patient care and performance metrics. He has delivered significant improvements which have won several national awards and has twice been recognised by the UK Secretary of State for Health and Social Care. Jon is currently IHI expert faculty for the Timely Emergency Care Collaborative in Victoria.