Wednesday 1 November | 13:10-13:55

Singapore is a small island nation that has achieved high standards of public health, water security and food safety, despite its limited land and natural resources. In this session, we will explore how Singapore Ministry of Health (MOH) worked with Joint Commission International (JCI) to design the “Ensure Safer System” (ESS) programme based on the JCI Standards that moved the public healthcare institutions from an accreditation to an improvement approach towards high reliability. The speaker will also highlight the change of mindset and practise at the hospital that he is working in with the introduction of this new programme. Join us for this session to learn more about Singapore’s public healthcare experience to gain insights that might be useful to implement in your own countries.

Objectives:

• Components of a high reliability programme at a national level


• Mindset and practise change at the hospital level


• How to harness ground-up movement to tackle national priorities

 

Chi Hong Hwang, Ministry of Health Singapore