Wednesday 1 Nov | 10:00-11:00

 

Part 1: Embedding a safety culture: From theory to practice

The Clinical Excellence Commission Safety Culture framework was designed to develop a shared mental model ensuring the whole NSW health system, from boards to front-line staff, are enabled to lead positive safety cultures. The first step is to help people understand what a safety culture looks and feels like, how individuals can contribute to it personally, and why it is critical for safe, quality healthcare. This presentation outlines the process taken to operationalise the theoretical CEC Safety Culture framework to become a foundation for programs that influence, support and build capability for psychological safety, effective teamwork and better staff and patient experience.

Objectives:

• Define a health system Safety Culture


• Understand the factors enabling a culture of safety in health


• Understand how to measure and improve the safety culture of their workplace using CEC resources

Susan Sims, NSW Clinical Excellence Commission, Australia

Brigitte Sigl, NSW Clinical Excellence Commission, Australia

 

Part 2: Reducing same day cancellations of surgery in a large hospital system

Hosted by Dr David Brouhard and Dr Jill Waters, expect an interactive workshop on how a large hospital system in Dayton, OH, USA, decreased their same day cancelation of surgery by almost 50% in less than six months. (baseline 7.3% to 4.1%) This workshop will highlight the analysis and process that yielded this metric decrease so that it can be as repeatable and reproducible as possible in any system.

Objectives:

• Learn what controllable factors are impacting same day cancelation of surgery


• Learn about the impact partnering with Physicians historically external to a process has in improvements


• Relearn how sticking to the process yields improvements far greater than jumping to conclusions and solutions

Jill Waters, Kettering Health Network, USA

David Brouhard, Kettering Health Network, USA