Chief Strategy & Improvement Officer, Mid & South Essex NHS Foundation Trust; England

Charlotte is Chief Strategy & Improvement Officer at Mid & South Essex NHS Foundation Trust. Her role encompasses covid-19 planning and system and service redesign, clinical service strategy, quality improvement, innovation and strategic intelligence. Charlotte also leads on the Anchor Institution programme, working with colleagues across the public, voluntary, university and commercial sectors to add social value and positively influence the social, economic and environmental conditions in the area. Charlotte was previously Chief of Staff at UCLPartners Academic Health Science Partnership and spent two years at NHS England’s Strategy Group. Charlotte is a member of the Health Foundation Q Community, and has published on the topic of patient involvement in major redesign of health services. Charlotte works with the NHS Leadership Academy, NHS Clinical Entrepreneurship Programme and Faculty of Medical Leadership and management to support future leaders in heath and care.