Managing Director of Q, The Health Foundation; England

Penny is the Managing Director of Q at the Health Foundation.

She joined in 2011, leading work on improvement capability building, patient safety and improving flow, amongst other things. She has led the Q initiative since its inception.

Before joining the Health Foundation, Penny was the Director of Strategy and Service Improvement at a trust in East London. Penny has spent her career leading improvement work at local and national level in the NHS, with particular expertise in process and system redesign, leading strategic change across organisations, developing networks to support improvement and collaborative design.