Wednesday 22 June 2022 | 11:00-12:15

Format: Workshop
Stream: Building Capability and Leadership
Content filters: Responses to the covid-19 pandemic

Covid-19 placed unprecedented stress on healthcare systems across the globe. The pandemic took us through the fear of the unknown, overwhelmed health systems, delays and cancellations of ‘regular’ care. We have big challenges managing the tension between the recovery of our people and the recovery of healthcare services. This interactive session will explore organizational energy and practical strategies on recovery from significant events such as a pandemic. We will explore how we might re-design the way we work so that when we face another crisis, we are prepared to support the wellness of our teams and health of our system.

After this session, participants will be able to:

• Articulate the need for post-pandemic rest and recovery to ensure the sustainability of our people and the healthcare system


• Identify the multiple aspects of organizational energy and implement strategies for addressing in the context of post-pandemic recovery


• Explore how quality improvement can play a pivotal role in people recovery and service recovery

Christina Krause, BC Patient Safety & Quality Council; Canada

Helen Bevan, NHS Horizons; England