Project Director, Institute for Healthcare Improvement; France

Angela G. Zambeaux has managed a wide variety of IHI projects and programs. Since 2013 she has managed the Always Events program and contributed to the spread of Always Events across NHS England through the publication of a toolkit and coaching of improvement teams. Ms. Zambeaux works with The Conversation Project and Conversation Ready, projects designed to help make sure people’s end-of-life care wishes are expressed and respected. As Operational Lead for Europe, her role includes project design, delivery, and evaluation. Prior to joining IHI, Ms. Zambeaux provided project management support to a small accounting firm and spent a year in France teaching English to elementary school students.