CEO, Danish Society for Patient Safety, Denmark

Inge is a long-standing manager with experience from the social and health sector and research institutions in the municipal, regional and state sector. Inge has worked as a consultant, has been Head of the Social Services and Health Care in a municipality and before that the head of Development and Quality in a hosptial region. Inge has achieved significant results with the establishment and implementation of innovative cross-sectoral cooperation in the health field and in complex projects within quality development – which both save money and increase quality. A wide and deep knowledge of many sector areas enables Inge to navigate, collaborate and create sustainable solutions that use inspiration from Denmark and abroad. Inge works with the development of Danish Society for Patient Safety roles as a catalyst and integrator in the health care system, and where professionalism and strategy must be connected. Constant improvements have been a red thread through Inge’s working life, along with a focus on the user / patient perspective.

Health Strategy Officer, Galileo Global Education, France

Dr James Mountford is Health Strategy Officer for Galileo Global Education. Based in France, Galileo runs a network of universities and colleges internationally spanning many disciplines (from creative arts to business to health professions). Galileo’s mission is to bring higher-and vocational-education within everyone’s reach, and to equip people to have rewarding careers in areas which matter to society. James qualified in Medicine at Oxford and has a Master’s in Public Health from Harvard. He worked initially as an NHS doctor, then in consulting. From 2005 to 2007, he was a Commonwealth Fund/Health Foundation Harkness Fellow based at Massachusetts General Hospital, and at the Institute for Healthcare Improvement (IHI), both in Boston. James was Director of Quality at UCLPartners and then at the Royal Free London hospital, during which he led a multi-year programme to embed improving quality into routine practice and to put greater focus on what matters to staff, patients and families. James has also worked centrally in the NHS as Director of National Improvement Strategy for NHS England. In 2020 he was Chief of Quality and Learning at the NHS Nightingale Hospital, a field ICU hospital built in London’s ExCel conference centre to treat patients with COVID19. He is the Editor-in-Chief of the journal BMJ Leader, and serves on the International Advisory group of PAQS (the Belgian national improvement body) an is Associate at the Advancing Quality Alliance (AQuA). During 2022 James volunteered with Solidarité Ukraine, a grass-roots organisation based in St. Omer, France set up to support people displaced by the war to find safety, employment and to rebuild their lives in northern France until it is safe to return home.

Chief Scientific Officer, Institute for Healthcare Improvement (IHI), USA

Pierre leads IHI’s commitment to use effective improvement science methods to achieve its mission of improving health and health care worldwide. Dr. Barker oversees IHI’s cutting-edge innovation, design, and learning activities, ensuring that we maximize the opportunities for impact and that practical improvement methods and tools are accessible to all who seek to improve health and health care. He has extensive experience in designing effective health improvement interventions across a variety of health systems and economies, and has worked closely with the World Health Organization to help develop a global implementation strategy to improve quality of care for mothers and newborns. He attended medical school in South Africa and has practiced pediatrics for more than 30 years in South Africa, UK, and US. Before joining IHI, Dr. Barker was Professor of Pediatrics and Medical Director of University of North Carolina (UNC) Children’s Hospital clinics. He has extensive experience in basic, clinical, and implementation science research and is Clinical Professor of Pediatrics in the Maternal and Child Health Department at Gillings School of Global Public Health at UNC Chapel Hill.

Chief Quality Officer, East London NHS Foundation Trust; England

Dr Amar Shah is Consultant forensic psychiatrist & Chief Quality Officer at East London NHS Foundation Trust (ELFT). He leads at executive and Board level on quality, performance, strategy and planning at ELFT. He is the national improvement lead for mental health at the Royal College of Psychiatrists, leading a number of large-scale improvement programmes across the UK on topics such as workforce wellbeing and mental health equalities. Amar is honorary visiting professor at City University and University of Leicester. He is an improvement advisor and faculty member for the Institute for Healthcare Improvement, teaching and guiding improvers and healthcare systems across the world.

Director, Health Services Research UK; England

Cat Chatfield is the Director of Health Services Research UK, a membership charity which represents the collective voice of health service and improvement researchers, based at the Nuffield Trust think tank in London. Prior to joining HSR UK, Cat was a clinical editor at The BMJ, with varied roles including Head of Education and Research Integrity Editor. Cat started at The BMJ as their quality improvement editor, leading the creation of a series of articles on the science of improvement in collaboration with the Health Foundation. She led The BMJ’s work to support clinician wellbeing during the pandemic, including co-hosting The BMJ’s wellbeing podcast. She trained as a doctor in Brighton and London, was a Darzi clinical leadership fellow, and practised as a GP before moving to work at the BMJ.

Chief Executive of Learning and Innovation, Qulturum, Sweden

Göran Henriks has been Chief Executive of Learning and Innovation at The Qulturum in the County Council of Jönköping, Sweden, since 1997. Qulturum is a centre for quality, leadership and management development for the employees in the County and also for health care on a regional and national level. Göran has nearly forty years’ experience of management in the Swedish Health Care system. He is a member of the Jönköping County Council top management and Strategic Group. The county are ranked among the best in Swedish care with regards to patient satisfaction, access, clinical performance, safety and costs. Göran is a senior fellow of the Institute for Healthcare Improvement and is the chair of the Strategic Committee of the International Forum on Quality and Safety in Healthcare.

Chief Transformation Officer, NHS Horizons, England

Helen Bevan is acknowledged globally for her expertise and energy for large scale change in health and care. During her 25 years as a change leader in the English National Health Service, Helen has been at the forefront of many NHS improvement initiatives that have made a difference for thousands of patients and for the staff who care for them. Helen currently leads the Horizons team, which is a source of ideas and knowledge to enable the spread of improvements at scale. The team uses a variety of different tools and approaches including social movement thinking, community organising, improvement science, accelerated design and digital connectivity. It champions the role of emerging leaders, students and trainees at the forefront of radical change.

Chief Medical Officer at UCLPartners & Director of Population Health at Imperial College Healthcare NHS Trust, England

Dr Dominique Allwood is Chief Medical Officer at UCLPartners, a large health innovation partnership across North London and Essex covering a population of 5 million people, 17 hospitals and 5 universities. Dominique is currently Director of Population Health, Imperial College Healthcare NHS Trust. She provides leadership and expertise on a range of areas including improving equity and population health, anchor institutions, environmental sustainability, clinical engagement, and quality improvement. A Consultant in Public Health Medicine by background, she is a medical leader with 20 years of experience in healthcare including NHS provider and commissioner organisations, management consultancy and think tanks. She is a medical leader & public health physician with over 20 years of experience. She is an international speaker and facilitator & has published over 35 papers on improving healthcare. She holds an MPH and is Associate Editor of BMJ Leader Journal, Board Member of The Patient Revolution & Scientific Advisory Committee member, THIS Institute, University of Cambridge. She is currently completing an MBA at Henley Business School.

Deputy CEO, Head of HealthCare Improvement, Danish Society for Patient Safety, Denmark

Vibeke Rischel, Deputy CEO, Head of Healthcare Improvement. Vibeke Rischel, RN, BA, MHSc. RN, IHI Fellow has more than 30 years of experiences as a nurse and has been with the Danish Society for Patient Safety (PS!) since 2007. Vibeke is the overall lead of the portfolio of improvement and capacity building programs in PS!. The improvement work has been recognized, especially the elimination of pressure ulcers in hospitals and home settings where PS! Is an international lead. In the collaboration between IHI and PS! In partnership with Norwegian colleagues Vibeke has developed a Scandinavian Improvement Advisor program. Vibeke is an international acknowledge expert and presenter in patient safety and health care improvement. She serves on several advisory boards in Denmark, within improvement and innovation in safety and health care.

Consultant General Paediatrician & Director of Strategy Research & Innovation, Imperial College Healthcare NHS Trust, England

Bob Klaber is a Consultant General Paediatrician & Director of Strategy Research & Innovation at Imperial College Healthcare NHS Trust in London. Bob also trained as an educationalist alongside his paediatric training in London. He has a strong interest in individual and systems learning, quality improvement, behavioural insights work and leadership development. Bob is also a strong advocate for child health and co-leads the Connecting Care for Children (CC4C) integrated child health programme in North West London www.cc4c.imperial.nhs.uk , which is focused on developing whole population integrated care models of service and training within paediatrics and child health. Perhaps most importantly, Bob is increasingly convinced that we need to do more to reconnect our colleagues, teams & organisations with the extraordinary mission and purpose that is healthcare. And a focus on kindness needs to be at the heart of this. The work Bob and colleagues are leading on through the conversation for kindness is an attempt to build a global movement that will help keep the spotlight on this issue.