General Attendees Information

Find the answer to some frequently asked questions about attending the International Forum taking place in London, England on 10-12 April 2024.

ExCeL London

Royal Victoria Dock
1 Western Gateway
E16 1XL

  • What will the format of the International Forum London 2024 be?

    We will be in London for a three-day in-person conference from 10-12 April 2024.

    We will also be offering some of the conference content virtually for those who can’t join us in person.

  • How do I get to the conference venue (ExCeL London)?

    There are a number of transport options you can take to travel to ExCel London. You can find some helpful advice on this page, which provides details on public transport, walking and driving to the venue.

    The best entrance for the conference will be the East Entrance at Excel. This can be accessed from the Prince Regent DLR station, or by taking the Elizabeth Line to Custom House, and walking through ExCeL from the West Entrance (approx. 5-10 mins).

  • What is the address of the venue?

    ExCeL London
    One Western Gateway
    Royal Victoria Dock
    E16 1XL

  • Is there any information regarding accessibility?

    Yes, at ExCel accessibility is important and we want to provide an enjoyable event for everyone. For more information, visit here.

  • How much does it cost to attend?

    You can check our registration fees here.

  • What is included in my registration fee?

    Your registration fee grants you access to all plenary sessions; poster sessions; lunch and refreshments; access to the exhibition; online access to all materials after the event; and certificate of attendance.

  • How can I register?

    All bookings are made online and are payable by credit/debit card or cheque.

    We can only issue invoices for groups of 5 or more.

    You can reserve your place directly on here.

    To check our fees, please see our Registration page.

  • How do I pay?

    You pay via credit card or invoice through our registration here. We can only issue invoices for groups of 5 or more.

  • How do I register a group?

    All bookings, individual and group ones, are made online and are payable by credit/debit card or cheque. We can only issue invoices for groups of 5 or more.

    You can reserve a place for individuals and groups directly on here.

  • How do I request a receipt?

    If you register online you will automatically be sent a receipt from Worldpay. If you have registered using another method and require a receipt please email

  • Are there any discounted rates?

    We offer discounted rates for students in full-time education and for attendees from Low-Income, Lower-Middle-Income and Upper-Middle Income Countries. The discount applies to the International Forum registration fee for the main conference days only and we are unable to help with travel, accommodation, or other associated expenses.

    There are no further discounts or sponsorships available outside these categories. You can find out more about our discounted rates here.

  • How do I request an invitation letter?

    Some visitors will require a visa to enter the United Kingdom. Please check the requirements with your nearest embassy or consulate. We are only able to provide invitation letters to individuals who have registered and paid to attend the International Forum. If for any reason your Visa application is unsuccessful we will be able to refund your registration fee in line with our terms and conditions. If a letter of invitation is required to support your visa please contact us at

  • Is the International Forum accredited?

    The International Forum in London has been approved for a total of 24 CPD credits by the Royal College of Physicians (RCP) in England (Event code: 147777).

  • What should I do if I have additional access requirements?

    We aim to make the International Forum as accessible as possible. If you have specific access requirements you can add these during the registration process or get in touch by emailing Becky Wanbon at

  • Will I receive a certificate of attendance?

    Yes, all delegates will automatically receive a general certificate of attendance-which will be emailed to you within 2 weeks after the event. If you require a CPD certificate, you can indicate this onsite by signing the accreditation registers which will be displayed near the registration desk.

  • Will there be cloakroom facilities?

    Yes, there will be a cloakroom available next to the Registration Desk.

  • How can I book my accommodation?

    Accommodation options will be made available on our website later in 2023.

  • Where do I register at the venue?

    Registration will take place in the Boulevard on Level 0, next to the Capital Hall (East Entrance).

  • How can I organise a taxi?

    The venue hostess at the welcome desk on the ground floor can arrange taxis. In addition, there are a number of official taxi ranks outside the venue.

  • Where can I find further information about London?

    Make the best out of your visit to London by reading some of our tips and recommendations.

    You can also visit this page for further information on the city.

  • What should I wear to the International Forum?

    The dress code for the conference is smart-casual, and comfortable shoes are recommended. Daytime temperatures range from 5C to 13C in London in April.

  • Where will I find further information on posters?

    If you have any questions regarding poster submissions, please visit our Call for Posters page. You can also see some FAQs answered here.

    Call for Posters closed on 1 November 2023.

  • When will the programme be launched?

    The programme is live, you can view it here.

    If you have registered for the International Forum before then, you will be able to pre-register for your chosen sessions in advance of the conference from late December 2023.

    We also have a Medical Mavericks programme available for primary school-aged children of our conference delegates.

  • What is your policy if I decide to cancel my registration?

    You have the right to cancel this contract at any time up to the date that is four weeks prior to the Event. If written notice is received more than six weeks before the Event (i.e. on or before Wednesday 28 February 2024), a full refund will be given. If written notice is received between six and four weeks before the Event (i.e. Thursday 29 February – Wednesday 13 March 2024), your payment will be refunded in full, less an administration charge of £250. If we receive written notice to cancel less than four weeks before the Event (i.e. on or after Thursday 14 March 2024) there will be no entitlement to any refund.

    To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use this model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your notice of cancellation before the cancellation period has expired.

    We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel the contract.

    We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement (except for the administration fee if you cancel between six and four weeks before the Event).