Friday 12 Apr | 11:00-12:15

Format: Workshop
Stream: Safety
Content filters: n/a

Recognising the pivotal role of culture in promoting safe and high-quality care within healthcare systems has long been acknowledged. However, translating this understanding into tangible cultural shifts presents significant challenges. Restorative justice, rooted in first nations cultures and successfully implemented in criminal justice and educational domains for decades, has more recently emerged as an area of focus within healthcare.

The concept of Restorative Just and Learning Culture (RJLC) represents a progressive evolution in Safety Culture thinking. RJLC places paramount importance on people, relationships, trust and fairness, employing a complex adaptive systems approach to enhance healthcare improvement. RJLC merges restorative approaches with contemporary insights into learning and improvement within complex care systems. RJLC is a deeply accountable, forward-looking process that recognises that we need new, systems approaches to healing, learning and improving following healthcare-related harm.

As a result of this session, participants will be able to:

• Articulate the rationale for implementing RJLC within our current complex healthcare systems, supported by an evidence-based foundation


• Understand the fundamental principles underlying the application of RJLC in healthcare settings


• Utilise a structured framework to navigate the initial steps in implementing RJLC within their respective healthcare services

Kathryn Turner Metro North Mental Health, Australia

Helen Haylor Bradford District Care NHS Foundation Trust, UK

Tony Sparkes University of Bradford, UK