Friday 12 Apr | 15:00-16:00

Format: Workshop
Stream: Safety
Content filters: Recommended for those new to quality improvement; Recommended for those working at system level in QI

In the Dutch National Safety II programme Time to Connect we are trying to avoid making more protocols, indicators or externally imposed rules and top-down things enforced with the ‘carrot and stick’. Rather, we are focussing on supporting the intrinsic motivation of healthcare professionals and spreading good examples already up and running in hospitals by sharing Work as Done descriptions or videos. In this session, we will explain the rationale behind the programme and the lessons learned deriving from action at a national, hospital and mundane practice level. We also will discuss with the audience the applicability of elements of our programme for their practice.

As a result of this session, participants will be able to:

• Know how to use Safety II principles for patient safety improvement


• Distil the ‘key components’ of good patient safety examples for frail elderly care, anticoagulation care and multidisciplinary reflection together with the patient


• Reflect on the Dutch Safety II programme and the lessons learned, for the usefulness or applicability in your own practice

Annemieke Schoemaker-Beugeling Time for Connection Programme, The Netherlands

Prof. Dr. Anne Marie Weggelaar Tilburg University, The Netherlands

Catharina van Oostveen Time for Connection Programme, The Netherlands