Wednesday 10 Apr | 09:30-12:30

Format: Half-day workshop
Stream: Safety
Content filters: Recommended for those new to quality improvement, Recommended for those working at system level in QI

Learning from safety events is central to improvement efforts within healthcare. However, despite a long history in safety science and human factors, myths continue to persist with regards to the human contribution to safety events as well as how to effectively use safety event data to understand safety. In this mini course we will debunk common myths across the safety event lifecycle from recording to improvement and ongoing monitoring.

As a result of this workshop, participants will be able to:

• Understand what safety event data can and can’t tell you about safety in your organisation


• Know common traps that may impede learning from safety events


• Describe where to access resources to improve your approach to learning from safety events

Tracey Herlihey NHS England, England

Frances Wood NHS England, England

Matthew Fogarty NHS England, England

Deinniol Owens Health Services Safety Investigations Body, England

Ethel Oldfield NHS England, England

Ruth Dales NHS England, England