Institute for Healthcare Improvement (IHI), South Africa

Dr Maureen Fatsani Tshabalala, RNM, BBA, MPH, Ph.D., is a Senior Director at the Institute for Healthcare Improvement (IHI). She currently leads and oversees diverse projects in several countries in Sub-Saharan-Africa (South Africa, Nigeria, Kenya, Sierra Leone, Ghana, Uganda, Tanzania, Ethiopia) and beyond (Indonesia, and Nepal). She provides strategic and operational guidance, assists with program design, and proposal writing. She offers technical assistance to IHI’s project teams, organizations, and ministries of health (MoH) on their quality improvement initiatives. She manages relationships with funders, technical partners, including MoH. She is a trained improvement science specialist and has extensively worked as an improvement Advisor on multiple projects in numerous countries, leading several improvement collaboratives. She is a content contributor and teaches IHI’s professional development programs both in-person and virtually. She has also assisted in IHI’s Middle East Region with capability building in Saudi Arabia, Egypt, and India. Prior to joining IHI 12 years ago, she worked for Elizabeth Glaser Pediatric AIDS Foundation (EGPAF) as a Quality Improvement Manager, leading quality improvement efforts in five provinces in South Africa. She lives in Johannesburg, South Africa with her family.